DIPLOMA OF COUNSELLING & COMMUNICATION SKILLS

The Undergraduate Diploma of Counselling and Communication Skills is one of the first Higher Education Diploma of Counselling courses in the country. It is an eight subject course that is intellectually challenging, learning and learner centred and real world focused.

In this diploma, you as a student, will acquire the theoretical knowledge and practical skills required to secure employment opportunities in the community sector. The diploma could be completed in three trimesters as a full-time student or six trimesters on a part-time load.

The course has an online as well as on campus delivery to provide students with some flexibility and the ability to juggle between their studies, career and personal life. You have the option either for an online, or on-campus, or a mixed mode of study.

This undergraduate diploma seeks to harmonize theory and practice as it develops your skills and improves your chances after graduation.

Key Study Outcomes

  • Understand human behaviour at different stages
  • Recognize behavioural problems and examine strategies for positive behaviour management
  • Analyse the impact of society and culture upon the counsellor/client relationship and the community to which the client belongs
  • Critically review a range of theories in counselling
  • Relate counselling theory to issues in counselling
  • Develop an ethical approach to counselling
  • Exhibit practical skills in the application of a range of counselling paradigms
  • Have the skills to assess, manage and refer clients accordingly

Credit transfer for previous study

Students who have successfully completed competencies in the VET CHC51015 Diploma of Counselling may be eligible for credit in this course by way of a credit transfer agreement.

Contact a Course and Career Advisor for more information on credit transfers from prior study.

Pathways to further study

Currently, there is no formal articulation or credit transfer available however, the Diploma of Counselling & Communication Skills is a pathway into the following Bachelor courses:

  • Bachelor of Applied Social Science (Counselling)
  • Bachelor of Applied Social Science (Community Services)
  • Bachelor of Human Services (Ageing)
  • Bachelor of Human Services (Disability)

Contact a Course and Career Advisor for more information on credit transfers from prior study.

CAREER OUTCOMES

This qualification reflects the role of counsellors who work with clients on personal and psychological issues using established counselling modalities. They use communication, micro-counselling and interviewing skills and draw on varied counselling therapies to assist clients. On completion of your diploma, you will have the skills and knowledge required to begin a fulfilling career in a range of counselling avenues such as:

  • Alcohol & Other Drugs
  • Child & Family
  • Disability
  • Aged Care
  • Gambling Addiction
  • Domestic Violence
  • Help lines
  • Youth Work
  • Mental Health

Your career could start in positions involved in working within organisations and being involved with individuals, families, groups, communities, social planning, advocacy or social action.

PRACTICAL PLACEMENT

Practical placement is one of the course requirements. You will be required to undertake a total of 120 hours in the subjects PFP107:

Assistance to find the industry placement is available for both online and on campus based students. Practical placement is a very important component of this diploma as it will give you the opportunity to practise the learned skills in a real-life setting with real clients, and will also give you the opportunity to understand the industry from all its different facets.

LEARNING WITH A DIFFERENCE

Research shows that active learning improves understanding and retention of information.

The Diploma of Counselling & Communication Skills is designed around the principles of the “flipped classroom” allowing you to learn through doing, not just through listening.  The flipped classroom model provides you with the opportunity to explore material at your own pace before class.  This might involve reading articles or texts, watching presentations or listening to podcasts.

Rather than just listening to a lecturer for an hour or more, you’ll come to class ready having read through or listened to the subject material.  Guided by an expert in the field, you will then find a much more interactive and collaborative environment in which to question, query, challenge, discuss, and apply the things you have learned.

COURSE OVERVIEW

Qualification Title DIPLOMA OF COUNSELLING & COMMUNICATION SKILLS
Study Options – Domestic Australian students Full-time

Part-time

Online

Study options – International students This course may be studied

by international students

Proposed

Start Dates

Feb, June, September

For specific dates visit the website

Course Length Full Time: 1 Year

Part Time: Options available

Payment Options – Domestic Australian students

Upfront payment

This means tuition fees will be invoiced each trimester and payment is required on or before the due date.

FEE-HELP

FEE-HELP is Australian Government’s loan scheme for higher education degree courses.

Further information within this Course Information Sheet

It can assist you in paying for all, or part of, your course fees. Repayments commence via the tax system once your income rises above a minimum threshold ($54,869 in 2016-17). Just like with any other debt, a FEE-HELP debt is a real debt that impacts your credit rating.

Payment Options – International students

Upfront payment

This means tuition fees will be invoiced each trimester and payment is required on or before the due date.

Course study requirements It is expected that each 10 credit point subject will involve approximately 36 hours of directed study and approximately 84 hours of self-directed study. Assessment  Assessments vary and may include: Essays, reports, case studies, in-class debates, online tests and quizzes, participation in online discussion forums, research projects, practical placement.
Location Sydney (Pyrmont) Campus or online Delivered by Torrens University Australia
Provider Torrens University Australia Ltd is registered as a self-accrediting Australian university by the Tertiary Education Quality and Standards Agency (TEQSA). CRICOS Course code 094183K
Provider obligations Torrens University is responsible for all aspects of the student experience, including the quality of course delivery, in compliance with the Higher Education Standards 2015 Accrediting body Torrens University Australia*
Course Fees      For details, refer to the website Any other fees For details, refer to the website
Admission Criteria
Applicants with higher education study ·       A completed higher education qualification at AQF level 5 (diploma) or above, or equivalent, from an Australian University or another accredited higher education provider

OR

·       Successful completion of at least 1 EFTSL (equivalent full time student load, or one full year) of an AQF level 6 (Associate Degree) or above, or equivalent, from an Australian University or another accredited higher education provider

Applicants with vocational education and training (VET) study ·       A completed vocational education qualification at AQF level 4 (Certificate IV) or above, or equivalent, from a registered training organisation (RTO)

OR

·       Successful completion of at least 1 EFTSL (equivalent full time student load, or one full year) of an AQF level 5 (Diploma) or above, or equivalent, at a registered training organisation (RTO)

Applicants with work and life experience Demonstrated ability to undertake study at the required level:

·        broadly relevant work experience (documented e.g. CV), demonstrating a reasonable prospect of success; OR

·        formal, informal or non-formal study, completed or partially completed, demonstrating a reasonable prospect of success; OR

·        written submission to demonstrate reasonable prospect of success.

Applicants with recent secondary education (within the past two years) with ATAR or equivalent

(for applicants who will be selected wholly or partly on the basis of ATAR)

 

Year 12 or equivalent

English Language Proficiency

(applicable to international students, and in addition to academic or special entry requirements noted above)

International Students

Equivalent IELTS 6.0 (Academic) with no skills band less than 5.5

Other admission options

(For applicants who will be selected on a basis other than ATAR)

Special Entry:

Applicants in any category whose study, work or life experiences have been impacted by disability, illness or family disruption will be given special consideration for admission. Each application will be considered on its merit, based on the evidence supplied by the applicant attesting to the circumstances of the applicant. Applicants for special entry may need to complete written or numerical tasks to assist with assessing eligibility for admission.

Advanced standing/academic credit/recognition of prior learning (RPL)

You may be entitled to credit for prior learning, whether formal or informal. Formal learning can include previous study in higher education, vocational education, or adult and community education. Informal learning can include on the job learning or various kinds of work and life experience. Credit can reduce the amount of study needed to complete a degree.

Applicants admitted based on prior higher education study may be eligible for Advanced Standing in the form of credit and/or recognition of prior learning (RPL) under the Torrens University Australia Credit Policy.

* Students with completed subjects may be eligible for specified credit and/or elective exemptions

* Students who have completed a qualification at AQF level 5 (diploma) or above may be eligible for block credit (where a block credit agreement exists)

* Students with a mix of formal study and informal and/or non-formal learning may be eligible for recognition of prior learning in addition to any credit approved.

Credit will not be applied automatically. Applicants must apply for credit and/or RPL as early as possible prior to each study period, with applications not accepted after week 2. For further information about credit and recognition of prior learning please see /apply-online/course-credits.

Where to get further information

Torrens University

UAC

Australian Tertiary Admissions Centres (TACs)

Quality Indicators for Learning and Teaching (QILT)

ATAR profile for those offered places wholly or partly on the basis of ATAR in T1 2018

(ATAR-based offers only, across all offer rounds) ATAR (OP in QLD)
(Excluding adjustment factors) *
Highest rank to receive an offer N/A
Median rank to receive an offer N/A
Lowest rank to receive an offer N/A

Notes:            <5  – indicates low numbers if less than 5 ATAR-based offers made

 

Student profile

The table below gives an indication of the likely peer cohort for new students at the institution. It provides data on students that commenced undergraduate study and passed the census date in the most relevant recent intake period for which data are available, including those admitted through all offer rounds and international students studying in Australia.

Applicant background T1 2018
Number of students Percentage of all students
(A) Higher education study
(includes a bridging or enabling course)
<5 <5
(B) Vocational education and training (VET) study <5 <5
(C) Recent secondary education:

·        Admitted solely on the basis of ATAR
(regardless of whether this includes the impact of
adjustment factors such as equity or subject bonus points)

N/A N/A
·        Admitted where both ATAR and additional criteria were considered
(e.g. portfolio, audition, extra test, early offer conditional on minimum ATAR)
N/A N/A
·        Admitted on the basis of other criteria only and ATAR was not a factor
(e.g. special consideration, audition alone, schools recommendation scheme with no minimum ATAR requirement)
9 39.13%
(D) Work and life experience
(Admitted on the basis of previous achievement other than the above)
10 43.48%
International students <5 <5
All students 23 100%

Notes:       “<5” – the number of students is less than 5.

N/A – Students not accepted in this category.

N/P – Not published: the number is hidden to prevent calculation of numbers in cells with less than 5 students.

 

COURSE STRUCTURE

Course Title Diploma of Counselling and Communication Skills
Course Structure The Diploma of Counselling and Communication Skills comprises 8 subjects (10 credit points each).  The course of study is made up of 8 Core subjects.

The course can be completed with full-time study in 3 trimesters (1 year, standard duration) or over 6 trimesters (2 years, part time duration).

 

Subject Code

 

Subject Title

 

Core

Pre-Requisite or Co-Requisite Credit Points
Level:
COU103A Human Development Across the lifespan Core 10
ISP102 Introduction to Social and Psycho-educational Theories Core 10
CTI103 Counselling Theories and Interpersonal Communication Core 10
COU104A Applied Counselling 1 Core 10
CMP105 Case Management Principles & Practice Core ISP102 10
SCC106 Sociological Considerations in Counselling Core CTI103 10
PFP107 Professional Practice Core 10
MHC108 Mental Health in the Community Core 10
Total Credit Points 80
 

Course Rules:

 

In order to graduate with a Diploma of Counselling and Communication Skills, a student must satisfactorily complete 8 subjects (10 credit points each).

SUBJECTS

Subject details Recommended Study Pattern
Level 100  core
Subject title, descriptor Full-time Part-time
COU103A Human Development Across the lifespan (Face to Face & Online)

This subject introduces students to the field of developmental psychology and explores what drives or motivates human behaviour throughout their life from birth to death.

Trimester 1 Trimester 1
ISP102 Introduction to Social and Psycho-educational Theories (Face to Face & Online)

In this subject, students are introduced to social and psycho-educational theories that will allow them to understand human practices, identities and social, psycho-educational structures.

Trimester 1 Trimester 1
CTI103 Counselling Theories and Interpersonal Communication (Face to Face & Online)

In this subject student are introduced to influential counselling theories. Furthermore, this subject explores aspects of counselling as a form of interpersonal communication and considers the role of self and culture, as well as important relational skills such as perception, listening and reflection. It will mostly focus on empathy and the counsellor’s need to be congruent.  Attendance at a two-day on-campus weekend workshop is required for all online students.

Trimester 1 Trimester 2
COU104A Applied Techniques of Counselling (Face to Face & Online)

The subject provides students with an opportunity to develop their counselling skills in an interactive and supportive learning environment with feedback from others. The interrelationships between counselling theories and models and skills are explored. The focus is on counselling and communication skills from empathy to listening skills and reflection.  Attendance at a two-day on-campus weekend workshop is required for all online students.

Trimester 2 Trimester 3
CMP105 Case Management:Principles & Practice (Face to Face & Online)

This subject examines the practice and skills required for case management and program development community services. The subject includes an overview of the theory and practice of program planning, development and evaluation using case studies that address the complex and varied needs of clients.

Trimester 2 Trimester 4
SCC106 Sociological Considerations in Counselling (Face to Face & Online)

In this subject, the student will develop cross-cultural counselling skills by developing awareness of personal cultural position as well as that of other individuals. It will provide the students with a better understanding of others’ ways of learning and communicating and will improve their ability to listen to the ‘other’ and be aware of the socio-political and economic context of people from diverse cultural backgrounds and address specific issues in counselling that derive from the above. The focus of this subject will be on Indigenous Australians among other cultures.

Trimester 2 Trimester 4
PFP107 Professional Practice (Face to Face & Online)

This subject includes 120 hrs of industry placement,

Trimester 3 Trimester 5
MHC108 Mental Health in the Community (Face to Face & Online)

This subject provides students with basic understanding of mental health. It includes definitions of mental health, mental health theories, risk factors and disorders. The impact of mental illness in the community, and particularly on individual.

Trimester 3 Trimester 6

CAMPUS LOCATIONS

This course is currently delivered at the following locations:

  • Pyrmont campus, Sydney
  • Online
  • Campuses for workshops for online students: Sydney (Pyrmont), Melbourne (Fitzroy), Brisbane (Fortitude Valley).

START DATES

This course has three intakes throughout the year – February, June and September.

Contact your Course and Career Adviser now for upcoming start dates and lecture times.

CAMPUS FACILITIES AND SERVICES

All campuses are designed to provide students with professional spaces in which to learn and work. They have been planned with student study needs in mind with well-equipped accessible learning spaces as well as student breakout areas for group work and spending time with friends.

Facilities and Services include:

  • The Customer Service Hub – our friendly and experienced staff can give help and advice about courses, your enrolment and campus life, including all services and activities on campus.
  • Counsellors are available for students to consult with on a range of personal issues
  • Student wireless access throughout the Campus
  • Student break-out and relaxed study spaces for group work
  • Student lounge areas – most with microwaves, kitchenette facilities and vending machines
  • The Learning Hub, home to the Learning Support Team, encompasses Learning Skills Advisors, Learning Technology Advisors, and Library & Learning Skills Officers. It provides an integrated, holistic support program for students throughout the study lifecycle within a library/collaborative study environment.

The service includes:

  • Support and workshops with highly qualified staff in the areas of Academic skills, Library skills, and Technology skills, both on campus and online.
  • Physical and digital resources relevant to studies, such as books, journals, multimedia, databases
  • Self-check kiosks for library loans and print and copy facilities

Success Coaches

Our Success Coaches are industry and education experts who leverage your strengths to align your learning with your broader life purpose. With a focus on career goals, and trained in Gallup Strength methodologies, your Success Coach will take a strengths-based approach to helping you set your learning and career goals.

Partnering with you for the duration of your studies, the Success Coach is here to make sense of all of the learning experiences, including readiness for and securing of work integrated learning, placements, internships and opportunities in internal enterprises.  All of our coaches are industry professionals, which will give you that inside edge you’ll need to be successful in your chosen career.

Irrelevant of how you like to learn, our coaches are there for you.  Coaching can take place online, or on campus.  Our main priorities are to make sure that you are always well connected and motivated, that you are successfully completing your desired subjects, and that you gain valuable knowledge and experience through participation and engagement, whilst always aligning to your natural talents.

LECTURERS AND ACADEMIC STAFF

In developing its degree courses, Torrens is able to draw on the vast experience and resources in education that have been developed within the Laureate International Universities network. Laureate is the largest education network in the world with more than 80 campus-based and online universities offering undergraduate and graduate degree courses to over 1,000,000 students.  This makes the degree courses offered by Torrens University unique in their global aspect, the quality of the learning materials, up-to-date learning methodologies and the use of technology to enrich the learning experience.

SMALL CLASS SIZES

Get direct and personalised access to our industry-experienced lecturers and learning facilitators, through small class sizes and valuable one-to-one interactions, regardless of whether you study online or on campus.

INTERNATIONAL STUDENTS

This course is available to international students that require a visa to study in Australia.  However, international students must attend a campus. They cannot undertake a fully online course.

A POSITIVE STUDENT EXPERIENCE

Torrens University values the importance of a positive student experience, and therefore has robust processes to resolve student complaints.  The Student Complaints Policy, and associated procedures, can be access from the website.

PAYING FOR YOUR QUALIFICATION

We offer two payment options for this course:

Upfront payment

If you want to complete your qualification debt-free you can choose to pay as you go. This means tuition fees will be invoiced each trimester and payment is required on or before the due date using EFTPOS, credit card or Flywire.

FEE-HELP

FEE-HELP is Australian Government’s loan scheme for higher education degree courses.

It can assist you in paying for all, or part of, your course fees. Repayments commence via the tax system once your income rises above a minimum threshold ($54,869 in 2016-17). Just like with any other debt, a FEE-HELP debt is a real debt that impacts your credit rating.

Further information about FEE-HELP, including eligibility, is available at:

FEE-HELP website

FEE-HELP booklets

Austudy and Abstudy

Students enrolled in this course may be eligible for government assistance, such as Austudy or Abstudy.

FREQUENTLY ASKED QUESTIONS

Is Course Credit available?

Yes, course credit is available upon application and academic approval.  This credit can take the form of credit transfer, block credit, or Recognition of Prior Learning (RPL).  For further information, consult our friendly Course and Careers Advisor, or visit the website

What materials and equipment will I need to provide?

Learning materials such as lecture slides and readings are provided on our learning portal. For on-campus students, you may take in-class notes on your laptop or via pen and paper if you wish! No other materials are required.

Resources for online study

You’ll need a computer/device with high speed Internet access, and up to date computer software, such as, Adobe PDF reader, Microsoft office suite, email address and video recording device. You are strongly encouraged to have a web cam and microphone available to engage with tutors and peers online to support your participation in the interactive learning environment.

What if I haven’t studied in a long time?

It is perfectly natural to feel nervous about starting a new course. Torrens University has a proud tradition of delivering academic excellence and practical training in a nurturing and supportive environment. The School has a diverse student community with people from all walks of life, including young adults and mature age students, as more and more people are seeking an exciting career in health and complementary medicine.

Can Torrens University help me find work while I’m studying and after I graduate?

Through our Careers and Industry services, we also provide students with technologically advanced employability profiling and upskilling, courtesy of a range of specialised of events and seminars in conjunction with leading employers. Torrens assists students in developing current employability skills and helps them to access leaders in their field, for their personal networks and industry placements. Torrens enjoys many mutually beneficial relationships with industry that empower our entire student cohort to be successful graduates.

Tuition Assurance

If you’re a domestic student, your investment in your education is protected by Torrens’ membership of the TAFE Directors Australia Higher Education Assurance Scheme. If you are a domestic student, please refer to our Tuition Assurance Statement.

International students are covered by our membership to the Tuition Protection Scheme, an initiative of the Australian Government to assist international students whose education providers are unable to fully deliver their course of study. The TPS ensures that international students are able to either complete their studies in another course or with another education provider or receive a refund of their unspent tuition fees

Are scholarships available?

Torrens offers a limited number of fee-waiver scholarships each trimester, ask a Course and Career Advisor if you’re eligible.

What are the enrolment dates for the courses?

There are three intakes per year for each Torrens University course. You may enrol anytime during the year and start in the term of your choice. However, please be sure to book early to reserve your place.

Where are the Torrens campuses located?

Torrens University has campuses in Adelaide, Brisbane, Melbourne and Sydney.

  • Adelaide – Wakefield Campus: 86-92 Wakefield Street, Adelaide SA 5000, Australia
  • Brisbane – Fortitude Valley Campus: 90 Bowen Terrace, Fortitude Valley QLD 4006, Australia
  • Melbourne – Fitzroy Campus: 25 Victoria Street, Fitzroy VIC 3065, Australia
  • Melbourne – Little Collins Campus: 595 Little Collins Street, Melbourne VIC 3000, Australia
  • Sydney – Pyrmont Campus: 235 Pyrmont Street, Pyrmont NSW 2009, Australia
  • Sydney – The Rocks Campus: 11-5 Hickson Road, The Rocks NSW 2000, Australia
  • Sydney – Ultimo Campus: 46-52 Mountain Street, Ultimo NSW 2007, Australia

REASONS TO STUDY WITH TORRENS

Torrens University Australia brings a fresh, modern, careers-focussed perspective to higher education. Here’s what that means for you:

Be part of an international network

Torrens University Australia, Australia’s newest comprehensive university in over 20 years, is part of Laureate International Universities, a leading international network of quality, innovative institutions of higher education comprised of 80 universities across 29 countries. Torrens’ association with Laureate International Universities gives you the opportunity to leverage the network of over 1,000,000 students around the world – including more than 100,000 online students.

Access our national campus network

Whether you study on campus or online, you can access state-of-the-art Torrens campuses in Adelaide, Brisbane, Melbourne or Sydney. There are no more boring classrooms, we have designed our learning spaces to promote collaboration and engagement, and they’re located in convenient and vibrant inner city neighbourhoods.

Dynamic Online Learning

Dynamic Online Learning mode means you can achieve success in your own time. We provide on-demand access to your course materials and content so you can study whenever it’s convenient to you. At specific campuses, we also offer hybrid courses that combine online and on-campus study to provide you with yet another option for completing your postgraduate course.

Fast-track your career & professional network

Torrens operates on a trimester system so many courses can be completed in less time than at other institutions. Imagine walking out of Torrens with a Master degree in as little as 12 months, or a Bachelor degree in only 2 years.

Torrens runs optional Touch-Point weekend sessions that give you the opportunity to hear from industry professionals, converse with lecturers and expand your multidisciplinary network in a face-to-face environment. With a session every trimester at one of our national campuses, you can build your network faster while you study.

Industry engagement and academic skills

Torrens engages in robust dialogue with local, national and global businesses, industries and associations with the goal of creating better graduate outcomes for our students.

We believe education should reflect the realities of industry, as well as the development of critical thinking and global perspectives in the approach we take. Integrating relevant insights and desirable skill sets through our active conversations with industry allows us to remain dynamic and evolve with the needs of the modern workplace.

Through our Careers and Industry services, we also provide students with technologically advanced employability profiling and upskilling, courtesy of a range specialised of events and seminars in conjunction with leading employers. Torrens assists students in developing current employability skills and helps them to access leaders in their field, for their personal networks and industry placements. Torrens enjoys many mutually beneficial relationships with industry that empower our entire student cohort to be successful graduates.

Develop skills in:

  • Writing essays and reports
  • Study techniques
  • Goal setting
  • Grammar and spelling
  • Time organisation
  • Creating an effective study environment
  • Academic learning
  • Exam preparation

Student events

Meet and network with industry professionals and gain valuable contacts at various events including networking nights, Meet the Manager professional seminars and industry association events.

CONTACT US

If you have any further questions, please contact your Course and Career Adviser for additional information.

Email: enquiries@tua.edu.au
Phone: 1300 575 803 (within Australia)
Phone: +61 8 8113 7800 (International)
www.torrens.edu.au