Diploma of Counselling & Communication Skills

The Diploma of Counselling and Communication Skills an introduction to working in the industry which provides theoretical knowledge and practical skills.

Leveraging the history of JNI

Our sister institution, the Jansen Newman Institute has been transforming the lives of students for the past 30 years. At Torrens, we are lucky to be able to utilise JNI academic staff and facilities to offer this higher education diploma.

Practical experience

With subjects including practical hours and industry placement, this course will prepare you with the skills and knowledge required to begin a fulfilling career in a range of counselling.

Industry professionals as your teachers

Our teaching staff at Torrens University Australia are counselling professionals. Torrens has a strong focus on employability, so access to our well-connected staff members can help open doors into your future career.

Move on up and get credit

By studying this higher education diploma at Torrens, you will have the option upon completion to upgrade your qualification to a Bachelor of Applied Social Science (Counselling) at our sister institution, the Jansen Newman Institute.

Success Coaches

Our Success Coaches leverage a student’s strengths and align their learning with their broader life purpose. They work with students from their first admission, coaching students to successfully navigate the educational landscape and build personal and professional capability to improve their employability outcomes including self-employment and entrepreneurship. With a focus on the student’s career goals, and trained in Gallup strengths quest, the Success Coach takes a strengths-based approach to engage with and motivate students for study and career success.


Key Study Outcomes:

About the School

This course is delivered by Torrens University Australia Ltd, ABN 99 154 937 005, RTO 41343, CRICOS 03389E.

Read more about Torrens University Australia

Torrens University Australia

Course Delivery

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Workload and Assessment

No. of timetabled hours per week:

It is expected that each 10 credit point subject will involve approximately 36 hours of directed study and approximately 84 hours of self-directed study.

Typical assessment includes:

Assessments vary and may include: Essays, reports, case studies, in-class debates, online tests and quizzes, participation in online discussion forums, research projects, practical placement.

Subject Information

This subject examines the practice and skills required for case management and program development community services. The subject includes an overview of the theory and practice of program planning, development and evaluation using case studies that address the complex and varied needs of clients.

This subject consists of three lectures plus 120 hrs of industry placement. With both theory learning and industry placement, students will gain valuable experience of being involved in an organisation that offers counselling or other relevant community services to clients/consumers of their services. This subject also introduces students to ethics from a variety of perspectives and principles. Students learn how ethical and legal frameworks are applied to community services and counselling-related organisations.

This subject provides students with basic understanding of mental health. It includes definitions of mental health, mental health theories, risk factors and disorders. The impact of mental illness in the community, and particularly on individual.

In this subject, the student will develop cross-cultural counselling skills by developing awareness of personal cultural position as well as that of other individuals. It will provide the students with a better understanding of others’ ways of learning and communicating and will improve their ability to listen to the ‘other’ and be aware of the socio-political and economic context of people from diverse cultural backgrounds and address specific issues in counselling that derive from the above. The focus of this subject will be on Indigenous Australians among other cultures. This subject includes 60 hrs of industry placement, 30 hrs of which include counselling client contact.

The subject provides students with an opportunity to develop their counselling skills in an interactive and supportive learning environment with feedback from others. The interrelationships between counselling theories and models and skills are explored. The focus is on counselling and communication skills from empathy to listening skills and reflection. This subject includes 60 hrs of industry placement, 45 hrs of which include counselling client contact

In this subject students are introduced to influential counselling theories. Furthermore, this subject explores aspects of counselling as a form of interpersonal communication and considers the role of self and culture, as well as important relational skills such as perception, listening and reflection. It will mostly focus on empathy and the counsellor’s need to be congruent. This subject includes 30 hrs of industry placement.

In this subject, students are introduced to social and psycho-educational theories that will allow them to understand human practices, identities and social, psycho-educational structures.

This subject introduces students to the field of developmental psychology and explores what drives or motivates human behaviour. It examines the key life stages of birth, early and later childhood, adolescence, young adulthood, mid-life, ageing and death, taking into account their social and cultural contexts. Students are introduced to the work of scholarly work on the subject of human development.

Drawing on a diversity of disciplines, topics include theories of attachment, cognitive and social development and the role of families and communities in supporting healthy development.

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