Graduate Certificate of Design

User Research introduces students to the tools and methodologies required for both user research and user experience research. Students will use various research methods such as surveys, interviews and observations to provide insights to user needs, behaviours and attitudes.

As part of their research students will define research objectives, recruit participants, create research protocols, analyse data, and report on their findings. This includes the use of personas and usability testing for greater insights and understanding of user needs and attitudes.

Students will consolidate and present their research findings to inform the future development of a UX design project.

This subject introduces you to how organisational behaviour, politics, dynamics and environments impact on the role and legitimacy of management.  Constraints that managers and emerging leaders face in developing strategies to leverage advantages and overcome barriers in organisations and projects will be explored. You will identify, analyse and make effective decisions to resolve people-related issues, lead and manage change, facilitate employee development, performance and sustain effective teams in complex and diverse global operating environments.

Assessment Tasks: Critical Discussion, Presentation, Report, Team Performance Evaluation

Delivery Mode: On Campus, Online

This subject is focused on how company managers/leaders make decisions relating to obtaining finance, making investments, and managing working capital. You will interpret and apply information available from the company’s financial records to inform strategy. This subject will equip you with knowledge and skills that will aid financial decision making. You will learn how to apply tools such as financial statement analysis, capital budgeting, and cost and budget management techniques.

Assessment Tasks: Test, Report

Delivery Mode: On Campus, Online 

21st Century professionals who aspire to hold a leadership position must have a clear understanding and appreciation of the importance of marketing. This subject is designed to develop a comprehensive understanding of marketing theories and the strategic application of marketing concepts in various contexts, including profit and not-for- profit organisations, and government. You will be equipped with the ability to formulate marketing strategy and the use of strategic marketing mix elements in developing and maintaining a market orientation. Assess organisational performance in relation to ethical and socially acceptable business practices and use strategic marketing to gain a competitive advantage.

Assessment Tasks: Report, Presentation, Marketing Plan

Delivery Mode: On Campus, Online 

This subject introduces you to the foundations of business. It is focused on providing fundamental business concepts and contexts to enrich your mastery in subsequent studies, while developing as reflective practitioners. You will examine the functional operations of businesses, projects and the internal and external environments in which they operate. This includes analysis of economic, social, political, legal, cultural, technological, environmental and ethical influences on contemporary businesses. You will also explore the viewpoints and influences of internal and external stakeholders.

Assessment Tasks: Reflection, Report, Video Presentation

Delivery Mode: On Campus, Online

Understanding organisational behaviour, politics, dynamics and environments and how they impact on the role and legitimacy of the management function is the core of this unit. This unit helps individuals understand the constraints they face as managers and emerging leaders and how they can develop strategies to leverage advantages and overcome constraints and barriers in their organisations. The unit also focuses on developing some of the advanced communication skills necessary in management and leadership roles, and the ability of the individual to influence others. The course introduces students to the concept of naturally occurring data and qualitative analysis.

We recommend you complete this subject towards the beginning of your MBA. The unit challenges you to think differently about your organisational experiences, to look at them through a variety of lenses, and to explore different ways by which you can influence people within the organisation and have an impact through your function as a manager. A key skill underpinning this is the ability to receive and respond to feedback, to look at data in a number of different ways to find alternative meanings and create different patterns of behaviour. The book ‘Images of Organisation’ explores the notion of the organisation through a range of metaphors; by exploring these metaphors you can gain different insights into your organisation and start to play with different interpretations and understandings of how we experience the world.