Hospitality

Bachelor of Business (International Hotel and Resort Management)

CRICOS 089925G

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What is a Bachelor of Hotel Management?

A Bachelor of Business in International Hotel and Resort Management provides the knowledge and skills necessary to manage a hotel, a resort or an accommodation-based business anywhere in the world. Our residential program provides experience in all aspects of day-to-day operations, including guest relations, housekeeping, food and beverage, and hotel management. This course is ideal for students with a passion for hotel management, hospitality and providing world-class experiences.

As part of this course, you’ll live on-site for two six-month blocks at our Leura campus in the Blue Mountains, which operates as a student-staffed hotel, where you will gain hands-on experience in all aspects of hotel operations. During the course, you will also gain practical experience through industry work placement programs and the final six months will focus purely on business management.

Gain industry experience through your paid placement opportunities
Gain experience in an immersive hotel-simulated campus.
Develop practical skills to fast track your career.
Understand all aspects of hotel operations, including housekeeping, front office duties, and kitchen and bar operations.
Master the business side of hotel management, including marketing and finance

No.1 Hotel Management School in Australia*

Learn from the best at BMIHMS and get a globally recognised qualification. Kantar rated BMIHMS the best hotel management school in Australia and Asia-Pacific in 2020.

Ranked #1 hotel school in Oceania by QS World University

Our world-class Hospitality and Leisure Management school is ranked #1 in Oceania and #21 globally.

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Study mode

On campus

Campus locations*

Blue Mountains

Student

Domestic

International

Course duration

2.5 years full time, 5 years part time

Start date

10 Apr 2023

03 Jul 2023

25 Sep 2023

View all key dates

Fees

View Fees

This course is delivered by Torrens University Australia Ltd, ABN 99 154 937 005, RTO 41343, CRICOS 03389E T/A Blue Mountains International Hotel Management School

*For more details on international student study options.

Get placed at the top hotels in the world as part of your course. Hear from BMIHMS students on their industry placement on stunning Hamilton Island.

Career opportunities

This course will suit people who are keen to put theoretical knowledge into practice and are seeking a career in hospitality that can take them around the world, working across diverse sectors in a variety of management roles.

Potential career paths

Front Office Manager
Average salary: $65,000 - $81,811
Food and Beverage Supervisor
Average salary: $58,000 - $117,000
Guest Relations Manager
Average salary: $77,000 - $79,000
Property Manager
Average salary: $75,000 - $147,000

Learn more about careers in Hospitality

Subjects and units

This course comprises of 26 subjects, which includes 24 core subjects and two industry placements of up to 600 hours each.

Year 1
Year 2
Year 3

Requirements

These eight core subjects must be completed. Additionally, you're also required to complete one industry placement of up to 600 hours.

Core subjects

Business Academic Skills | BUS106

The aim of this subject is to provide you with the knowledge and skills to enhance your academic success relevant to hospitality business management. You will develop core academic competencies including information collection and secondary research, information evaluation and analysis, academic referencing and academic writing techniques including developing and supporting an argument. This subject will provide you with essential business academic skills in information literacy, presenting, writing, academic integrity and the use of technology.
Understanding People and Organisations | BUS107

This subject will give you a strong foundation in organisational behaviour with an insight into how people collaborate to achieve strategic objectives and deal with the uncertain operating environments in hotel and resort organization settings. You will focus on enhancing your soft skills, such as emotional and cultural intelligence, communication, and collaborative teamwork skills. You will maintain a peer and reflective journal to record your insights as you develop your professional and personal competencies.
Food and Beverage Cost Control | HTL103

This subject is a practically orientated subject focused on developing knowledge of current food and beverage control challenges in a hotel and resort restaurant context. Through a series of theory classes, you will learn how to analyse a menu, and manage revenue and cost control with a legal and sustainable focus. Through practical workshops and individual practice, you will improve your awareness of kitchen and restaurant hygiene, safety and resource management.
Introduction to the Accommodation Sector | HTL104

In this subject you will gain knowledge and awareness of the nature, size, and scope of the sectors contained within the dynamic visitor economy with particular focus upon the international hotel and resort industry. You will analyse the major functional areas and operational departments within hotels. You will explore the leading hotel chains, franchising and management contracts, hotel ownership models, hotel management and staffing structures, in addition to current and emerging visitor economy industry issues. You will be immersed in the hotel experience using virtual and augmented reality.
Guest Experience and Service Management | HOS103

The 21st century economy is dynamic and driven by guests’ ever-changing wants and needs. To remain competitive, hospitality and tourism businesses need to understand what their guests want and how to deliver a quality guest experience (rational and emotional) that goes beyond the product or service offering. Learn about key concepts associated with managing service experiences in a highly competitive global hospitality environment. You will examine and apply ways to improve guest experiences and create positive emotions in guests. Additionally, you will analyse customer journey mapping techniques, strategies to manage and co-create guest experiences and metrics of quality, satisfaction, and loyalty.
Financial Operations | BUS108

This subject prepares you for a lifelong financial leadership skills development journey to become a “people person who loves numbers and a numbers person who loves people”. You will learn the language of money in real-world settings to help make better business decisions as future leaders in hotel, resort and hospitality management. This subject has a practical approach, providing you with opportunities to make better business decisions through an understanding of financial performance and financial position. It introduces you to industry relevant financial leadership functions such as interpreting and analysing financial statements, budgeting, cost-volume-profit analysis and business performance evaluation.
Meetings, Incentives, Conferences and Exhibitions | HTL105

This subject aims to introduce you as hotel management students to the MICE sector. You will gain an appreciation of the size, scope and importance of the MICE sector to hotels. What does MICE stand for? Meetings, Incentives, Conferences, Exhibitions- these are key business events that may be hosted by hotels or resorts, and are a major source of revenue for restaurant, meeting rooms and accommodation segments of hotels and resorts. You will analyse planning requirements for MICE, how to pitch for MICE business, and the impact of technology on MICE.
Food and Beverage Operations and Service | HOS102

This subject is a practically based subject that introduces you to food and beverage operations appropriate to hotels and resorts. Through a series of workshops, you will gain experience and practice your hard and soft skills in readiness for your placement in food and beverage outlets, including restaurants, banquet services and room service. You will improve your product knowledge in food and beverages with a goal to confident guest recommendations and service.
Industry Placement I Part A | IPA101

Employment is an excellent opportunity for you to develop knowledge, skills and abilities in your chosen discipline. The aim of Industry Placement is to introduce you to the work environment external from the school, typically within a Food and Beverage context in the hospitality environment. Whilst on placement you are provided with opportunities to develop your career pathway and enhance your operational skills and knowledge. This subject further provides the opportunity for you to reflect upon the relationship between your academic studies and the workplace environment. Combine professional experience with your qualifications while undertaking an industry placement of 600 hours in total over two terms.
Industry Placement I Part B | IPB101

Employment is an excellent opportunity for you to develop knowledge, skills and abilities in your chosen discipline. This subject further provides the opportunity for you to reflect upon the relationship between your academic studies and the workplace environment. This is the second part of the first placement within a Food and Beverage context in the hospitality environment across two consecutive terms (IPA101BM-IPB101BM). You need to enroll at the beginning of EACH term. Combine professional experience with your qualifications while undertaking an industry placement of 600 hours over two terms.

Requirements

These eight core subjects must be completed. Additionally, you're also required to complete one industry placement of up to 600 hours.

Core subjects

Business Law | BUS203

Business Law introduces you to the basic principles of the relevant State and Commonwealth laws relating to tourism and hospitality industry, with international case study comparisons. Emphasis is placed on areas such as liability, risk identification and mitigation, resolution and legal problem solving. You will engage in group presentations, review and analysis of contemporary real- world case studies, as highlighted in current news media and academic articles.
Talent Management | BUS206

This subject provides a comprehensive introduction and overview of the theory and practice of Talent Management. You will discuss how it has become aligned with developing workplace culture, organisational goals and business competitiveness, and how it contributes to a range of desirable outcomes such as organisational performance, employee productivity, satisfaction and community well-being. You will identify and analyse a range of approaches, functions and models, to determine the impact of talent management policy and practice on the individual, the organisation and the broader community. You will explore ways in which the leadership and strategic management styles influence the development of Talent Management philosophies and processes specifically with reference to hospitality and tourism enterprises.
Business Research | BUS207

Embarking on research in any discipline is a serious undertaking. Business decisions are based on information interpreted through valid data. This subject will develop your research methodology skills essential for completing research projects and for making quality business decisions. You will evaluate appropriate research strategies used in hospitality and tourism industry and learn the necessary skills and practical tools to undertake and complete the research process of collection, analysis, interpretation and presentation of research.
Rooms Division 1 - Housekeeping | HTL203

Housekeeping and property maintenance are key elements in a Hotel or Resort organisation. You will develop practical skills combined with theoretical knowledge of financial and managerial responsibilities to enable you to operate accommodation services successfully. This subject is a combination of both practical (applied) and theoretical learning. Classes will be delivered in ‘online workshops’ or in ‘hands on’ classes. You will demonstrate your Housekeeping skills and knowledge within the practicum laboratories or within a simulated environment.
Sales and Marketing | BUS208

This subject will equip you with the distinction between sales and marketing in a hotel and resort environment. Learning will be covered in key principles of sales and marketing including consumer decision-making principles, segmentation, pricing structures and distribution channels. You will gain an overview of a typical hotel and resort marketing structure and potential promotions.
Rooms Division 2 - Front Office | HTL204

Front Office is a key contributor to any lodging and hotel business. A thorough understanding of guest expectations and service delivery is of the utmost importance to ensure business survival. This subject introduces the roles of the Front Office as a key component of the Rooms Division. This will include an introduction to Work Health & Safety, and Security. You will obtain a working knowledge of a Property Management System, practise reservations and check-in/out procedures, night audit as well as complaint handling skills, supported by Virtual Reality technology.
Environmental Sustainability for Hotels and Resorts | HTL205

The growing awareness of environmental issues is creating operational costs. In this subject you will discuss sound environmental practices and long-term operational sustainability. Your knowledge of contemporary facilities and operational practices will be developed while investigating the broad range of critical design decisions available. You will apply techniques to identify location challenges, and recommend and justify decisions, with a focus on environmental sustainability.
Revenue Management | HTL206

Hotel Revenue Management Process depends on economic and market factors, business strategy and customer psychology. Each of these perspectives provides unique insights into the pricing decisions and sales and marketing strategies and what sales channels the hotel uses. You will learn to identify and explore opportunities for revenue optimisation in different departments of the hotel. You will be able to integrate your knowledge with the remaining components of the marketing mix, and evaluate its effectiveness in achieving organisational objectives.
Industry Placement II Part A | IPA201

Employment is an excellent opportunity for you to develop knowledge, skills and abilities in your chosen discipline. The aim of Industry Placement is to introduce you to the work environment external from the school. Whilst on placement you are provided with opportunities to develop your career pathway and enhance your operational skills and knowledge in Rooms Division or Food and Beverage. This subject further provides the opportunity for you to reflect upon the relationship between your academic studies and the workplace environment. Combine professional experience with your qualifications while undertaking an industry placement of 600 hours in total over two terms.
Industry Placement II Part B | IPB201

Employment is an excellent opportunity for you to develop knowledge, skills and abilities in your chosen discipline. The aim of Industry Placement is to introduce you to the work environment external from the school. This is the second part of the second placement within a Food and Beverage, or Rooms Division context in the hospitality environment across two consecutive terms (IPA201BM-IPB201BM). Whilst on placement you are provided with opportunities to develop your career pathway and enhance your operational skills and knowledge in Rooms Division or Food and Beverage. This subject further provides the opportunity for you to reflect upon the relationship between your academic studies and the workplace environment. Combine professional experience with your qualifications while undertaking an industry placement of 600 hours in total over two terms.

Requirements

These eight core subjects must be completed.

Core subjects

Services Marketing | BUS301

We live in a service-dominated economy where the marketing of services is crucial for the success of businesses. The aim of this subject is to provide you with the theoretical and practical approaches for the marketing of services. You will explore the key differences between services and products which necessitates a unique set of marketing strategies to thrive in competitive service industries. You will examine the various elements of services marketing to match the ever-changing customer needs with services offered by businesses, while being conscious of the competitive landscape.
Strategic Hotel Management | BUS306

Strategic planning is an organisation’s process of defining its strategy or direction and making decisions on allocating its resources accordingly. You will examine the total enterprise, the industry, and the competitive environment in which it operates. The emphasis is on further developing and fine-tuning your critical thinking and decision-making skills to formulate strategic planning by reviewing a number of case studies.
Hoteliers and Destination Management | HTL304

Hotels and resorts do not operate in a vacuum. They are situated in a specific destination. They may be located in a city or rural region, on an island, a wealthy or developing economy. This subject integrates learnings from your study thus far into a sophisticated understanding of your role as a hotelier within a destination. How do you collaborate with other hospitality service providers, government organisations and the community to ensure ethical operations, with local backward linkages, respect for local culture and inclusion in the workforce, as well as to protect and enhance the local environment? Sustainability considerations for people, place and profit are explored, utilising multiple case studies and with reference to the United Nations Sustainability Development Goals (SDGs).
Hotel and Resort Design | HTL305

Hotel and Resort Design looks at the feasibility process in relation to concept development, planning and design for accommodation. The subject considers design from inception to completion, sustainable design practices and the impact of design on all aspects of the operation’s management. In the first 5 weeks you will consider feasibility, then move into facilities.
Entrepreneurship and Innovations | BUS307

This subject introduces you to theories of entrepreneurship, value creation and innovation. Hospitality is a highly competitive industry that seeks new ways to achieve efficient performance and unique personalised customer experiences. Value creation through innovation in business is important because it has the capacity to positively transform the hospitality industry. You will collaborate in a small team to develop and pitch a feasible business case proposal for investment or approval.
Ethics in Decision Making | BUS308

This subject reviews specific ethical frameworks for making decisions in complex situations, with particular reference to hotels and resorts. You will connect with themes you have been introduced to, such as broad aspects of sustainable development, corporate responsibility, stakeholder thinking, corporate governance and accountability for diverse stakeholders - employees, guests, community as well as the environment. How do organisations measure the impact of their decisions and how do they make decisions that aim to minimise adverse impacts of their operations on their stakeholders and local communities? You will engage in reflection of contemporary case studies and group debate as you explore ethical dilemmas in the hotel and resort industry.
HOTS Hotel Operational Training Simulation | HTL306

In a knowledge-driven and technologically mediated business environment where practices are constantly evolving, it is important for managers to have the necessary capabilities to access and interpret technical knowledge to initiate change. This is certainly the case in the very competitive and ever-changing hospitality industry. Managers must be able to critically think and analyse circumstances to make the best strategic management decisions. The goal of this subject will be to immerse you in a hotel business simulation that will reinforce and reward strategic and critical thinking. You will compete in groups within the Hotel Operations, Tactics and Strategy Simulation (HOTS) where you will be challenged to exercise judgement and optimise organisational outcomes as you run a hotel. Furthermore, you will study key theories and concepts underpinning revenue and yield management to develop strategic plans within the context of contemporary hotel and hospitality management.
The Leadership Experience | HOS301

Leadership can define the success of an organisation. Leaders inspire, motivate, support and engage their teams and others not only to achieve shared goals, but also to drive the entire organisation forward through an ever-changing business environment. You will review multiple concepts of leadership qualities and styles, and reflect on your own leadership style and behaviour through a blend of experiential activities, and a robust critical approach to leadership in practice in contemporary real cases, with a focus on hotel and resort organisations.

International students must not enrol in more than one-third (33%) of online subjects over their course, and must study at least one face-to-face subject each study period. Please note that due to COVID-19, authorities have provided exceptions to the usual face-to-face learning requirements until 30 June 2023 only. For more information, visit Study in Australia.

International students on a student visa are required to study full time (i.e. must complete a minimum of 1.0 EFTSL of study per year). For the latest information on study locations, please check the entry requirements flyer.

Industry partners and work placements

As part of Torrens University Australia, BMIHMS students undertake industry placements with some of the most prestigious restaurant, hospitality and tourism organisations in Australia and the world. From day one you’ll be gaining valuable experience, learning from industry professionals and building key industry relationships.

Entry details

Domestic
International

Fees

Check the domestic course fee schedule for the cost of your course.

FEE-HELP

Eligible Australian students may choose to defer some, or all, of their tuition fees through FEE-HELP, a loan scheme repaid through the tax system based on income.

Learn more about fees and FEE-HELP

Scholarships

If you are truly passionate about hospitality, we want to hear from you. We have a variety of hospitality scholarships on offer to assist you in becoming a key part of the hospitality industry:

Admission criteria

Before you begin your course application as a domestic student, check that you meet the requirements listed below.

Year 12 (Australian secondary school certificate) or equivalent

AND Be 18 years of age by the end of the first term.

OR work life experience demonstrating the ability to undertake study at the required level.

View full course admission information

Guaranteed pathway and Recognition of Prior Learning

If you have already completed a qualification you may be able to credit this against your degree with us, even if it’s from another institution. This is called Recognition of Prior Learning. We also offer pathway opportunities to further your learning.

Learn more about study pathways

Fees

Check the international course fee schedule for the cost of your course. Onshore international students requiring a student visa should choose campus-based / blended options.

Fee payment

Course fees can be paid across three study periods. Each instalment to be paid before the beginning of the academic stage census date.

Scholarships

We want you to have the best possible chance to succeed, which is why we offer a range of financial scholarships to support our international students during their study journey.

Admission criteria

Before you begin your course application as an international student, check that you meet the requirements listed below.

Australian Year 12 or equivalent AND Be 18 years of age by the end of the first term.

AND Academic IELTS 6.0 or equivalent.

View full course admission information

Guaranteed pathway and Recognition of Prior Learning

Learn more about study pathways

Frequently asked questions

What are Torrens University Australia’s ATAR requirements for domestic students?

Torrens University Australia no longer considers ATAR (Australian Tertiary Admission Rank) as our primary entry requirement. We have removed ATAR as the key admissions criteria for applicants aiming to study at Torrens University Australia. We strongly believed an alternative to the ATAR system should be found, which more broadly assesses students, especially when soft skills are emerging as important employability attributes. So, students with a recent secondary school education are now considered for admission if they have a Year 12 (Australian secondary school) certificate. Exceptions may apply to some courses.
What if  I don’t meet the entry criteria for a degree?

Torrens University Australia has a range of application pathways to help you gain entry into our degrees based on different criteria.

To find out more, visit Study Pathways or contact our Future Student Advisors.
Am I eligible for FEE-HELP?
If you are a domestic student attending university or an approved higher education provider, you can get a FEE-HELP loan to pay all or part of your tuition fees.

You are eligible for FEE-HELP assistance for a unit of study (i.e. subject) if you:

Undertake study with an approved provider.

Meet the citizenship and residency requirements:

An Australian citizen or a New Zealand Special Category Visa holder who meets the long-term residency criteria and who will undertake, in Australia, at least one unit of study contributing to your course; OR

A permanent humanitarian visa holder who will be a resident in Australia for the duration of your unit; OR

Are a permanent visa holder who is undertaking bridging study for overseas-trained professionals, and will be a resident in Australia for the duration of the study.

Enrolled in an eligible unit of study by the census date for the unit.

Have not exceeded the FEE-HELP limit.

For full details, visit the Australian Government website Study Assist.

If you are still unsure, please contact our Future Student Advisors who can talk you through the information.

Can I get course credit for previous experience?

Yes, course credit is available for most courses upon application and academic approval (excluding Higher Degree by Research programs). 

If you have already completed a qualification or have relevant work experience, you may be eligible for credit towards your course. This credit can take the form of credit transfer, block credit or Recognition of Prior Learning (RPL). Review our Course Credits page or chat to our Future Student Advisors.
What are Recognition of Prior Learning (RPL) and Credit Transfer (CT)? How do I apply?

Recognition of Prior Learning (RPL) is an assessment process that recognises experience, previous study and qualifications, and other forms of informal and non-formal learning, to determine if you meet course requirements.

If you have relevant qualifications or experience, you may be eligible for credit towards your course and a reduction in tuition costs.

Please speak to our Future Student Advisors to discuss your prior learning experiences.

For more information, please visit Course credits.
How do I apply for a scholarship?

Torrens University has a wide range of scholarship options to support new, returning, international and Australian students. They all include a reduction in tuition fees, and some scholarships include a mentoring component with our industry partners.

Domestic students

When you speak to our Future Student Advisors, let them know you wish to be considered for a scholarship in your application form. They will show you how to apply for a scholarship.

International students

Please contact your Education Agent for further information. Alternatively, you can call us on 1300 575 803 or by email.

For more details, explore our range of scholarships.

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Bachelor of Business (International Hotel and Resort Management)

What is a Bachelor of Hotel Management?

Learning outcomes

No.1 Hotel Management School in Australia*

Ranked #1 hotel school in Oceania by QS World University