Hospitality

Bachelor of Business (International Hotel and Resort Management)

CRICOS 089925G

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What is a Bachelor of Hotel Management?

A Bachelor of Business in International Hotel & Resort Management prepares you for an exciting career managing hotels anywhere in the world. Our residential program immerses you in practical learning in our simulated hotel campus and you'll have the opportunity to network with top-tier hotel brands.

As part of this course, you’ll live on-site for two six-month blocks at our Leura campus in the Blue Mountains, which operates as a student-staffed hotel, where you will gain hands-on experience in all aspects of hotel operations. During the course, you will also gain 1200 hours of paid practical experience through our industry work placement programs and the final six months will focus purely on business management.

Gain industry experience through your paid placement opportunities
Gain experience in an immersive hotel-simulated campus.
Develop practical skills to fast track your career.
Understand all aspects of hotel operations, including housekeeping, front office duties, and kitchen and bar operations.
Master the business side of hotel management, including marketing and finance

No.1 Hotel Management School in Australia

Learn from the best at BMIHMS and get a globally recognised qualification. Kantar rated BMIHMS the best hotel management school in Australia and Asia-Pacific in 2020.

Ranked #1 hotel school in Oceania by QS World University

Our world-class Hospitality and Leisure Management school is ranked #1 in Oceania and #22 globally.

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Study mode

On campus

Campus locations*

Blue Mountains

Student

Domestic

International

Course duration

2.5 years full time, 5 years part time

Start date

25 Sep 2023

Fees

View fees

This course is delivered by Torrens University Australia Ltd, ABN 99 154 937 005, RTO 41343, CRICOS 03389E T/A Blue Mountains International Hotel Management School

*For more details on international student study options.

Get placed at the top hotels in the world as part of your course. Hear from BMIHMS students on their industry placement on stunning Hamilton Island.

Career opportunities

This course will suit people who are keen to put theoretical knowledge into practice and are seeking a career in hospitality that can take them around the world, working across diverse sectors in a variety of management roles.

Potential career paths

Front Office Manager
Average salary: $65,000 - $91,056
Food and Beverage Supervisor
Average salary: $58,867 - $78,884
Guest Relations Manager
Average salary: $78,000 - $79,040
Property Manager
Average salary: $60,000 - $111,328

Learn more about careers in Hospitality

Subjects and units

This course comprises of 26 subjects, which includes 24 core subjects and two industry placements of up to 600 hours each.

Year 1
Year 2
Year 3

Requirements

These eight core subjects must be completed. Additionally, you're also required to complete one industry placement of up to 600 hours.

Core subjects

Business Academic Skills | BUS106

This subject introduces the skills needed to learn effectively in a business context. Topics covered include communication, information skills, reflection, critical thinking and analysis. Support will be provided over the course of the subject to help you gradually acquire the necessary skills for academic and professional development. You will be exposed to a wide range of business texts, scenarios, and environments, allowing you to develop your capacity to learn, think critically, communicate effectively, and act professionally.
Understanding People and Organisations | BUS107

The rapidly changing nature of work demands a set of personal skills to remain professionally competitive and resilient. This subject will support your ability to reflect, evaluate feedback, and implement techniques to support your self-development of these personal skills. You will be introduced to a range of cultural and social theories, emotional regulation theories, and self-management strategies to explore a deeper understanding for working better with others throughout your career. These theories and concepts will help you develop self-awareness as an essential foundation for your new learning journey and develop essential personal and professional ‘smart skills’ that will enable you to thrive in an increasingly complex and dynamic world of work.
Food and Beverage Cost Control | HTL103

This subject is a practically oriented subject focused on developing knowledge of current food and beverage control practices in a hotel and resort restaurant context. Through applied training, augmented reality and theoretical classes, you will improve your awareness of kitchen and restaurant management including hygiene, work safe practices, ordering and stock control, budgets and rostering. During theory classes you will learn how to analyse a menu in order to manage revenue and cost control with a legal and sustainable focus.
Introduction to the Accommodation Sector | HTL104

In this subject you will gain knowledge and awareness about the history, nature, size and scope of the global tourism industry, with particular focus on the accommodation sector. Learn about the diversity of the accommodation sector, ownership models, hotel departments and operational structures. In addition, you will use immersive technology to understand hotel facilities. The subject will also focus on contemporary issues and trends that shape the development of the sector.
Guest Experience and Service Management | HOS103

To remain competitive, the accommodation sector needs to understand what their guests want and how to deliver a quality guest experience (rational and emotional) that goes beyond the product or service offering. You will be introduced to key concepts associated with managing service experiences in a highly competitive global accommodation sector. You will examine and apply ways to improve guest experiences and create positive emotions in guests. Additionally, you will analyse customer journey mapping techniques, strategies to manage and co-create guest experiences and metrics of quality, satisfaction, and loyalty.
Financial Operations | BUS108

This subject prepares you to become a “people person who loves numbers and a numbers person who loves people”. You will be introduced to the language of money in real-world settings to help make better business decisions as future leaders in the accommodation sector. This subject has a practical approach, providing you with opportunities to make better business decisions through an understanding of financial performance and financial position. You will examine accommodation industry relevant financial leadership functions, such as financial statement analysis, budgeting, cost-volume-profit and sustainable performance evaluation.
Meetings, Incentives, Conferences and Exhibitions | HTL105

This subject introduces you to the Meetings, Incentives, Conferences, Exhibitions (MICE) sector. You will gain an appreciation of the size, scope and importance of key business events that may be hosted by hotels or resorts, and are a major source of revenue for catering, meetings and accommodation in hotels and resorts. You will analyse planning requirements for MICE, how to pitch for MICE business, and the impact of technology on MICE with an appreciation of sustainable outcomes.
Food and Beverage Operations and Service | HOS102

This is a practical based subject that introduces you to food and beverage operations appropriate to the accommodation sector. Through a series of workshops, you will gain experience and practice your skills in readiness for your placement in a range of food and beverage outlets. The key focus of this subject is to broaden your understanding of the operational aspects of food and beverage service, whilst giving you the opportunity to develop and apply theories, concepts and skills in a practical environment.
Industry Placement I Part A | IPA101

Industry Placement is a critical component of the Bachelor of Business (IHRM) program. The aim of Industry Placement is to introduce you to the work environment. It is designed to expose you to a position in a hotel/hospitality industry. You are first prepared for Industry Placement by attending workshops on the preparation of recruitment and selection documentation and practice your interview skills. You will be required to complete IPA101BM and IPB101BM consecutively. Your placement needs to be with an approved employer in a Food and Beverage context in the hotel/hospitality industry. Whilst on placement you are provided with opportunities to further develop interpersonal skills through the SmartSkills Framework (SSF), your career pathway and enhance your operational skills and knowledge. This subject further provides the opportunity for you to begin to reflect upon the relationship between your academic studies and the workplace environment.
Industry Placement I Part B | IPB101

Industry Placement is a critical component of the Bachelor of Business International Hotel and Resort Management (BBUSIHRM) program. It is designed to expose you to a position within the hotel/hospitality industry. IPB101BM is the continuation of your IPA101BM Industry Placement with your approved employer. In this portion of your Industry Placement, you will further enhance industry skills and reflect on your personal and professional growth. Building on your experience in IPA101BM Industry Placement, you will now reflect on the SmartSkills needed to develop your career pathway. This subject further provides the opportunity for you to reflect upon the relationship between your learning experience and the workplace environment. The learning outcomes achieved at the completion of IPA101BM and IPB101BM will contribute towards supporting the theories and concepts delivered during your second-year subjects.

Requirements

These eight core subjects must be completed. Additionally, you're also required to complete one industry placement of up to 600 hours.

Core subjects

Business Law | BUS203

This subject introduces you to the basic principles of State and Commonwealth laws relating to tourism and hospitality industry, with international comparisons. Emphasis is placed on areas such as liability, risk identification and mitigation, resolution and legal problem solving. You will review and analyse contemporary real-world case studies, as highlighted in current news media and academic articles.
Talent Management | BUS206

This subject provides a comprehensive introduction and overview of the theory and practice of Talent Management. You will discuss how Talent Management has become aligned with developing an organisational and workplace culture, goals and business competitiveness. You will also learn how it contributes to a range of desirable outcomes such as organisational performance, employee productivity, satisfaction and community well-being... You will explore ways in which leadership and strategic management styles influence the development of Talent Management philosophies and processes specifically with reference to the accommodation sector.
Business Research | BUS207

Embarking on research is important for the justification of decision making in any business environment. This subject will develop your research practice skills to engage with relevant business stakeholders to make informed and beneficial business decisions. You will explore how primary and secondary research can be applied to address contemporary issues affecting the hospitality and tourism industry. A core component of the subject is the evaluation of research strategies used in the hospitality and tourism industry. Through this evaluation you will learn skills and practical tools to carry out the research process of collection, analysis, interpretation and presentation of research.
Rooms Division 1 - Housekeeping | HTL203

Housekeeping is a key department in an accommodation facility. You will develop practical skills combined with theoretical knowledge of financial and managerial responsibilities to enable you to operate accommodation services successfully. This subject is a combination of both practical (applied) and theoretical learning. Classes will be delivered in online workshops or in hands on classes. You will demonstrate your Housekeeping Department skills and knowledge within the practicum laboratory or within a simulated environment.
Sales and Marketing | BUS208

This subject will equip you with the distinction between sales and marketing in a hotel and resort environment. Learning will be covered in key principles of sales and marketing including consumer decision-making principles, segmentation, pricing structures and distribution channels. You will gain an overview of a typical hotel and resort marketing structure and potential promotions.
Rooms Division 2 - Front Office | HTL204

Front Office is a key contributor to any lodging and hotel business. A thorough understanding of guest expectations and service delivery is of the utmost importance to ensure business survival. This subject introduces the roles of the Front Office as a key component of the Rooms Division. This will include an introduction to Work Health & Safety, and Security. You will obtain a working knowledge of a Property Management System, practise reservations and check-in/out procedures, night audit as well as complaint handling skills, supported by Virtual Reality technology.
Environmental Sustainability for Hotels and Resorts | HTL205

The growing awareness of environmental issues is creating operational costs. In this subject you will discuss sound environmental practices and long-term operational sustainability. Your knowledge of contemporary facilities and operational practices will be developed while investigating the broad range of critical design decisions available. You will apply techniques to identify location challenges, and recommend and justify decisions, with a focus on environmental sustainability.
Revenue Management | HTL206

Hotel Revenue Management Process depends on economic and market factors, business strategy and customer psychology. Each of these perspectives provides unique insights into the pricing decisions and sales and marketing strategies and what sales channels the hotel uses. You will learn to identify and explore opportunities for revenue optimisation in different departments of the hotel. You will be able to integrate your knowledge with the remaining components of the marketing mix, and evaluate its effectiveness in achieving organisational objectives.
Industry Placement II Part A | IPA201

Employment is an excellent opportunity for you to develop knowledge, skills and abilities in your chosen discipline. The aim of Industry Placement is to introduce you to the work environment external from the school. Whilst on placement you are provided with opportunities to develop your career pathway and enhance your operational skills and knowledge in Rooms Division or Food and Beverage. This subject further provides the opportunity for you to reflect upon the relationship between your academic studies and the workplace environment. Combine professional experience with your qualifications while undertaking an industry placement of 600 hours in total over two terms.
Industry Placement II Part B | IPB201

Employment is an excellent opportunity for you to develop knowledge, skills and abilities in your chosen discipline. The aim of Industry Placement is to introduce you to the work environment external from the school. This is the second part of the second placement within a Food and Beverage, or Rooms Division context in the hospitality environment across two consecutive terms (IPA201BM-IPB201BM). Whilst on placement you are provided with opportunities to develop your career pathway and enhance your operational skills and knowledge in Rooms Division or Food and Beverage. This subject further provides the opportunity for you to reflect upon the relationship between your academic studies and the workplace environment. Combine professional experience with your qualifications while undertaking an industry placement of 600 hours in total over two terms.

Requirements

These eight core subjects must be completed.

Core subjects

Services Marketing | BUS301

We live in a service-dominated economy where the marketing of services is crucial for the success of businesses. The aim of this subject is to provide you with the theoretical and practical approaches for the marketing of services. You will explore the key differences between services and products which necessitates a unique set of marketing strategies to thrive in competitive service industries. You will examine the various elements of services marketing to match the ever-changing customer needs with services offered by businesses, while being conscious of the competitive landscape.
Strategic Hotel Management | BUS306

Strategic planning is an organisation’s process of defining its strategy or direction and making decisions on allocating its resources accordingly. You will examine the total enterprise, the industry, and the competitive environment in which it operates. The emphasis is on further developing and fine-tuning your critical thinking and decision-making skills to formulate strategic planning by reviewing a number of case studies.
Hoteliers and Destination Management | HTL304

Hotels and resorts do not operate in a vacuum. They are situated in a specific destination. They may be located in a city or rural region, on an island, a wealthy or developing economy. This subject integrates learnings from your study thus far into a sophisticated understanding of your role as a hotelier within a destination. How do you collaborate with other hospitality service providers, government organisations and the community to ensure ethical operations, with local backward linkages, respect for local culture and inclusion in the workforce, as well as to protect and enhance the local environment? Sustainability considerations for people, place and profit are explored, utilising multiple case studies and with reference to the United Nations Sustainability Development Goals (SDGs).
Hotel and Resort Design | HTL305

Hotel and Resort Design looks at the feasibility process in relation to concept development, planning and design for accommodation. The subject considers design from inception to completion, sustainable design practices and the impact of design on all aspects of the operation’s management. In the first 5 weeks you will consider feasibility, then move into facilities.
Entrepreneurship and Innovations | BUS307

This subject introduces you to theories of entrepreneurship, value creation and innovation. Hospitality is a highly competitive industry that seeks new ways to achieve efficient performance and unique personalised customer experiences. Value creation through innovation in business is important because it has the capacity to positively transform the hospitality industry. You will collaborate in a small team to develop and pitch a feasible business case proposal for investment or approval.
Ethics in Decision Making | BUS308

This subject reviews specific ethical frameworks for making decisions in complex situations, with particular reference to hotels and resorts. You will connect with themes you have been introduced to, such as broad aspects of sustainable development, corporate responsibility, stakeholder thinking, corporate governance and accountability for diverse stakeholders - employees, guests, community as well as the environment. How do organisations measure the impact of their decisions and how do they make decisions that aim to minimise adverse impacts of their operations on their stakeholders and local communities? You will engage in reflection of contemporary case studies and group debate as you explore ethical dilemmas in the hotel and resort industry.
HOTS Hotel Operational Training Simulation | HTL306

In a knowledge-driven and technologically mediated business environment where practices are constantly evolving, it is important for managers to have the necessary capabilities to access and interpret technical knowledge to initiate change. This is certainly the case in the very competitive and ever-changing hospitality industry. Managers must be able to critically think and analyse circumstances to make the best strategic management decisions. The goal of this subject will be to immerse you in a hotel business simulation that will reinforce and reward strategic and critical thinking. You will compete in groups within the Hotel Operations, Tactics and Strategy Simulation (HOTS) where you will be challenged to exercise judgement and optimise organisational outcomes as you run a hotel. Furthermore, you will study key theories and concepts underpinning revenue and yield management to develop strategic plans within the context of contemporary hotel and hospitality management.
The Leadership Experience | HOS301

Leadership can define the success of an organisation. Leaders inspire, motivate, support and engage their teams and others not only to achieve shared goals, but also to drive the entire organisation forward through an ever-changing business environment. You will review multiple concepts of leadership qualities and styles, and reflect on your own leadership style and behaviour through a blend of experiential activities, and a robust critical approach to leadership in practice in contemporary real cases, with a focus on hotel and resort organisations.

International students must not enrol in more than one-third (33%) of online subjects over their course, and must study at least one face-to-face subject each study period. For more information, visit Study in Australia.

International students on a student visa are required to study full time (i.e. must complete a minimum of 1.0 EFTSL of study per year). For the latest information on study locations, please check the entry requirements flyer.

Industry partners and work placements

As part of Torrens University Australia, BMIHMS students undertake industry placements with some of the most prestigious restaurant, hospitality and tourism organisations in Australia and the world. From day one you’ll be gaining valuable experience, learning from industry professionals and building key industry relationships.

Entry details

Domestic
International

Fees

Check the domestic course fee schedule for the cost of your course.

FEE-HELP

Eligible Australian students may choose to defer some, or all, of their tuition fees through FEE-HELP, a loan scheme repaid through the tax system based on income.

Learn more about fees and FEE-HELP

Scholarships

If you are truly passionate about hospitality, we want to hear from you. We have a variety of hospitality scholarships on offer to assist you in becoming a key part of the hospitality industry:

Admission criteria

Before you begin your course application as a domestic student, check that you meet the requirements listed below.

Year 12 (Australian secondary school certificate) or equivalent

AND Be 18 years of age by the end of the first term.

OR work life experience demonstrating the ability to undertake study at the required level.

View full course admission information

Guaranteed pathway and Recognition of Prior Learning

If you have already completed a qualification or gained skills through life or work experience, you may be able to credit this against your degree with us. Check information about Recognition of Prior Learning and Course Credit transfer. We also offer pathway opportunities to further your learning.

Learn more about study pathways

Fees

Check the international course fee schedule for the cost of your course. Onshore international students requiring a student visa should choose campus-based / blended options.

Fee payment

Course fees can be paid across three study periods. Each instalment to be paid before the beginning of the academic stage census date.

Scholarships

We want you to have the best possible chance to succeed, which is why we offer a range of financial scholarships to support our international students during their study journey.

Admission criteria

Before you begin your course application as an international student, check that you meet the requirements listed below.

Australian Year 12 or equivalent AND Be 18 years of age by the end of the first term.

AND Academic IELTS 6.0 or equivalent.

View full course admission information

Guaranteed pathway and Recognition of Prior Learning

Learn more about study pathways

Frequently asked questions

What are Torrens University Australia’s ATAR requirements for domestic students?

Torrens University Australia no longer considers ATAR (Australian Tertiary Admission Rank) as our primary entry requirement. We have removed ATAR as the key admissions criteria for applicants aiming to study at Torrens University Australia. We strongly believed an alternative to the ATAR system should be found, which more broadly assesses students, especially when soft skills are emerging as important employability attributes. So, students with a recent secondary school education are now considered for admission if they have a Year 12 (Australian secondary school) certificate. Exceptions may apply to some courses.
What if  I don’t meet the entry criteria for a degree?

Torrens University Australia has a range of application pathways to help you gain entry into our degrees based on different criteria.

To find out more, visit Study Pathways or contact our Future Student Advisors.
Am I eligible for FEE-HELP?
If you are a domestic student attending university or an approved higher education provider, you can get a FEE-HELP loan to pay all or part of your tuition fees.

You are eligible for FEE-HELP assistance for a unit of study (i.e. subject) if you:

Undertake study with an approved provider.

Meet the citizenship and residency requirements:

An Australian citizen or a New Zealand Special Category Visa holder who meets the long-term residency criteria and who will undertake, in Australia, at least one unit of study contributing to your course; OR

A permanent humanitarian visa holder who will be a resident in Australia for the duration of your unit; OR

Are a permanent visa holder who is undertaking bridging study for overseas-trained professionals, and will be a resident in Australia for the duration of the study.

Enrolled in an eligible unit of study by the census date for the unit.

Have not exceeded the FEE-HELP limit.

For full details, visit the Australian Government website Study Assist.

If you are still unsure, please contact our Future Student Advisors who can talk you through the information.

Can I get course credit for previous experience?

Yes, course credit is available for most courses upon application and academic approval (excluding Higher Degree by Research programs). 

If you have already completed a qualification or have relevant work experience, you may be eligible for credit towards your course. This credit can take the form of credit transfer, block credit or Recognition of Prior Learning (RPL). Review our Course Credits page or chat to our Future Student Advisors.
What are Recognition of Prior Learning (RPL) and Credit Transfer (CT)? How do I apply?

Recognition of Prior Learning (RPL) is an assessment process that recognises experience, previous study and qualifications, and other forms of informal and non-formal learning, to determine if you meet course requirements.

If you have relevant qualifications or experience, you may be eligible for credit towards your course and a reduction in tuition costs.

Please speak to our Future Student Advisors to discuss your prior learning experiences.

For more information, please visit Course credits.
How do I apply for a scholarship?

Torrens University has a wide range of scholarship options to support new, returning, international and Australian students. They all include a reduction in tuition fees, and some scholarships include a mentoring component with our industry partners.

Domestic students

When you speak to our Future Student Advisors, let them know you wish to be considered for a scholarship in your application form. They will show you how to apply for a scholarship.

International students

Please contact your Education Agent for further information. Alternatively, you can call us on 1300 575 803 or by email.

For more details, explore our range of scholarships.

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Bachelor of Business (International Hotel and Resort Management)

What is a Bachelor of Hotel Management?

Learning outcomes

No.1 Hotel Management School in Australia

Ranked #1 hotel school in Oceania by QS World University