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Hospitality

Master of International Hotel Management

CRICOS 089931K
Delivered by
Hotel Management |Torrens University | Student crossed arms

What is a Master of International Hotel Management?

A Master of International Hotel Management helps you develop a high-level understanding of hotel operations in a global context. You’ll develop leadership qualities and attributes, and gain key knowledge on cultural awareness, business communications, professional use of social media and grooming standards. This postgraduate course is designed for professionals looking to progress their careers in hospitality and hotel management.
This course will cover core business concepts, such as management, marketing, revenue, research, critical analysis and leadership, through the specific lens of hotel management and the broader hospitality sector. During your second year, you'll undertake an external placement in a hotel organisation where you'll apply your studies to a workplace environment. As part of this course, you'll also earn the Wine and Spirit Education Trust (WSET) Level 1 Award in Wines and the Certification in Hotel Industry Analytics (CHIA).

More

Learning outcomes

  • Confidently manage staff and whole-hotel operations.
  • Develop practical business strategy skills.
  • Expand hotel-specific revenue management skills.
  • Master the finance side of the business.
  • Emotional Intelligence and Resilience.

No.1 Hotel Management School in Australia*

Learn from the best at BMIHMS and get a globally recognised qualification. Kantar rated BMIHMS the best hotel management school in Australia and Asia-Pacific in 2020.

Certification in Hotel Industry Analytics

Graduate with an industry-recognised qualification in analysing key data and evaluating hotel performance.

Wine and Spirit Education Trust

Earn the WSET Level 1 Award in Wines, a global qualification in essential wine knowledge.

Ranked #1 hotel school in Oceania by QS World University

Our world-class Hospitality and Leisure Management school is ranked #1 in Oceania and #21 globally.

Study mode
On campus, Blended
Campus locations*
Sydney, Adelaide, Melbourne
Student
Domestic
International
Course duration
2 years full time, 4 years part time
Start date
26 Sep 2022
16 Jan 2023
Fees

This course is delivered by Torrens University Australia Ltd, ABN 99 154 937 005, RTO 41343, CRICOS 03389E T/A Blue Mountains International Hotel Management School

*For more details on international student study options.

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Accelerate your career progression
Graduate with the required skills, experience and qualification to step into an exciting senior role.

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Get placed at the world’s top hotels
We offer industry placements with some of the most prestigious and dynamic organisations in Australia.

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Immediately applicable to your current role
Our courses are designed to provide practical skills, so you can add value to your workplace.

Career opportunities

Whether you want to change your career direction, or to work your way up into your dream job, graduates of the Master of International Hotel Management can take a variety of paths into senior management positions in this exciting industry. 

Career paths

  • Accommodation and Hospitality Manager
  • Food and Beverage Supervisor
  • Hotel Service Manager
  • Customer Service Manager
  • Sales, Marketing and Public Relations Professional
  • Future Careers
    • Accommodation and Hospitality Manager
    • Food and Beverage Supervisor
    • Hotel Service Manager
    • Customer Service Manager
    • Sales, Marketing and Public Relations Professional

Subjects and units

This course comprises of 13 subjects, which includes 12 core subjects, 1 elective subject and 1 industry placement of up to 600 hours.

International students must not enrol in more than one-third (33%) of online subjects over their course, and must study at least one face-to-face subject each study period. Please note that due to COVID-19, authorities have provided exceptions to the usual face-to-face learning requirements. For more information, visit Study in Australia.

International students on a student visa are required to study full time (i.e. must complete a minimum of 1.0 EFTSL of study per year). For the latest information on study locations, please check the entry requirements flyer.

  • Year 1
  • Year 2
  • Electives
Complete the 7 core subjects listed below. Additionally, you’re also required to select 1 elective from the electives tab. 
  • Hotels and the Guest Experience | HGE401
    Current consumer culture is more competitive than it has ever been. Today, hotels must battle for an increasing share of the customer revenue and loyalty. Increasingly recognising that the complete experience enjoyed by customers is critical to customer retention, profitability and growth. This subject engages the student in critically examining ways to improve guest experiences. It begins with an introduction to the fundamental concepts associated with hotel services. Leading to the development of a framework that can be applied to designing “customer experience” that will leave lasting impressions, increase revenue and encourage repeat business and referrals.
  • Managing Food and Beverage Operations | MFB402
    This subject gives a comprehensive insight in the food and beverage industry. Students will gain an insight into the multifaceted nature of opening and managing a restaurant, bar, club or catering facility. The subject examines in detail the importance of product differentiation, staff management strategies and cost control. Additionally students will gain a detailed understanding of current and emerging trends as well as the technologies that are shaping the industry now and into the future.
  • Management of Rooms Division | MRD403
    Rooms Division management is a key contributor to any lodging and hotel business. Therefore a thorough understanding of guests’ expectations and service delivery is of the utmost importance to ensuring business survival. This subject introduces the roles of the Front Office and Housekeeping departments as key components of the Rooms Division. It incorporates knowledge of budget control and productivity, Quality Assurance, Work Health & Safety, Security, Facility Management and Sustainability. The subject engages the student in complaint handling skills, reservations and check-in/out procedures, as well as the diverse areas of Housekeeping, quality assurance and laundry processes. Students obtain a working knowledge of the Opera Property Management System.
  • Service Design and Management | SDM404
    Through a comprehensive examination of the ‘art’ and ‘science’ of service, this subject aims to develop an understanding of the fundamental concepts and practical implications of providing exceptional service. Following an introductory overview of the role and nature of services, topics associated with the ‘art’ of service will be explored. Additionally the performance of service by frontline service providers will be examined along with contemporary strategies for managing service behaviour in interactive service encounters. Topics associated with the ‘science’ of service focus on management and measurement of key service functions and outcomes, including service quality and customer satisfaction, service failure and recovery, customer relationship management and managing capacity and demand in a highly competitive global environment. Collectively this subject develops a critical understanding of the interrelationship of service management with hotel functions such as operations management, services marketing, human resource management and facilities management.
  • Contemporary Hotel Marketing | CHM601
    The hospitality industry operates in a competitive global marketplace where an ability to think strategically and weave together traditional marketing practices and new technologies across a mixed marketing spectrum is essential to compete and thrive. In order to survive and prosper hospitality organisations need to develop a more convenient, informed, valuable and sustainable relationship with their customers. This subject will introduce contemporary aspects of hospitality marketing, which are distinct in their application to the hospitality products and services. It will explore the techniques and concepts that practicing marketers use to develop effective marketing campaigns by applying a variety of theoretical assumptions based on practical examples that underpin the insights that marketers will need to understand and apply to develop successful marketing campaigns.
  • Leadership for Global Hospitality | LGH602
    Creating and delivering engagement and value for stakeholders is a key challenge in the hospitality industry. This subject will examine core theories of global leadership and how they potentially impact on the effectiveness of a Department Head, GM or other senior hotel executive. The subject will explore how hotels are placing more emphasis on ‘people, learning and culture’ that contribute towards competitive advantage rather than traditional HR practices.
  • Hotel Finance and Revenue | HFR603
    Hotel Managers must provide leadership in creating a culture that focuses on optimizing the totality of hotel revenue throughout in order to maximize profitability. Hotel Managers must also be able to interpret financial reports to enhance their capacity to make quality decisions in a timely way in a dynamic environment that is strongly influenced by the perishable nature of its products and services. This subject allows students to develop the knowledge and skills necessary for effective revenue management and financial reporting.

Complete the 4 core subjects listed below and 1 industry placement of up to 600 hours.

  • Industry Placement | INP605
    Industry placement is a key component of the Master’s program, designed to give students real world experiences in their pursuit of practical operational and leadership skills. During their external placement from the School within a hotel organization, students will be able to link their studies to the workplace environment, optimise their career pathway and meet industry expectations.
  • Business Research for Hoteliers | BRH606
    An essential component of decision-making in business is research. Business Research Methods familiarises students with the advanced skills and knowledge required for completing research projects at the post-graduate level and for making high quality business decisions. The combination of BRH606 and IAP607, enables students to develop a comprehensive understanding as to how research concepts relate to and supports the successful completion of the IAP607 project. Students will develop a research proposal in BRH606 that will provide the framework for their IAP607 project.
  • Entrepreneurship for Hospitality Leaders | EHL604
    Visionary attitudes can transform existing organisations through commercialising new ideas. This subject examines the fundamentals of entrepreneurship, innovation and creativity as they apply to hotels and hospitality organisations competing in an internet-enabled world. The subject will also address commercialising a new business, product or service concept from inception to market, with a focus on leveraging evolving distribution channels and disruptive technology.
  • Independent Critical Analysis Project | IAP607
    In this capstone subject, students have the opportunity to demonstrate the core attributes of written communication, information literacy, synthesis of complex information, and logical and critical thinking. This is achieved by completing a substantive hotel consultancy project based on experiential learning and the analysis of an actual business situation and/or contemporary topic that has significance to industry.
  • Strategic Hotel Management | SHM608
    Strategy is a broad formula for how a business is going to compete, what its goals should be and what policies are needed to deliver those goals. Utilising an online simulation, Strategic Hotel Management introduces students to a set of contemporary strategy concepts, theories and practices to help them think and act critically and creatively to manage a competitive and sustainable hotel and solve the business problems they will encounter as leaders now and into the future.

Electives available to students may be chosen from the elective bank below. Choose 1 elective:

  • Business Events in a Global Context | BEG609
    Business events contribute to the community and industry through shared social and economic contexts, in which people meet to share ideas, sell products, advance knowledge, network and build relationships. Business Events in a Global Context aims to develop students’ knowledge, skills and abilities to astutely examine the global economic, social, political and environmental influences impacting stakeholders and affiliated MICE associations.

    A key focus of this subject is providing an overview of the environment of meetings, conventions and expositions integrate with the hospitality and tourism industry. Students are guided through the complexities associated with planning, managing and staging a variety of business events.

  • Sustainability and the Environment | STE610
    Strategy is a broad formula for how a business is going to compete, what its goals should be and what policies are needed to deliver those goals. Utilising an online simulation, Strategic Hotel Management introduces students to a set of contemporary strategy concepts, theories and practices to help them think and act critically and creatively to manage a competitive and sustainable hotel and solve the business problems they will encounter as leaders now and into the future.
  • HGT611 Hoteliers and Global Tourism
    The aim of this subject is to critically examine the relationship between the hotel sector and the broader tourism industry which is one of the largest in the world. The subject builds on contemporary events and literature, with a particular focus on social, political, economic and environmental issues. Students will critically reflect on stakeholder involvement across sectors.

Industry partners and work placements

As part of Torrens University Australia, BMIHMS students undertake industry placements with some of the most prestigious restaurant, hospitality and tourism organisations in Australia and the world. From day one you’ll be gaining valuable experience, learning from industry professionals and building key industry relationships.

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Gain professional experience
Complete 600 hours of relevant experience through our work placement program with one of our acclaimed industry partners.
Emma Flick - Master of International Hotel Management student testimonial
After graduating, I worked in a lot of hotels in Melbourne and throughout Europe. I loved the intimate guest experience of connecting with people.
Emma Flick
Hotel Management Graduate

Why study with us?

Blue Mountains International Hotel Management School at Torrens University Australia offers an immersive education. Our unique learning experience combines world-class practical training with industry placements at the most prestigious organisations in Australia. Our courses are designed with the input of our industry partners, to ensure you're only developing skills that can be directly applied to your hotel and hospitality career.

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Get globally recognised qualifications
Learn from the best at BMIHMS, the No. 1 hotel management school in Australia and Asia-Pacific (Kantar 2020).
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Join Australia’s most progressive university
Industry leading and future-focused: we give you all the tools you need to create your own success.
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Love the way you learn
Study in a way that suits your lifestyle, on campus, online or a blend of both.
Find out why large hotel chains actively recruit our students after graduation.
 
graduation

Are you a Domestic or International student?

Choose your student type for fees, scholarships & entry requirements

  • Domestic
  • International

Fees: Domestic students

Fees
Check the domestic course fee schedule for the cost of your course.
FEE-HELP
Eligible Australian students may choose to defer some, or all, of their tuition fees through FEE-HELP, a loan scheme repaid through the tax system based on income.
  • Domestic fees

    Check the Domestic Course Fee Schedule for the cost of your course.

    Download domestic fees PDF

  • FEE-HELP
    Eligible Australian students may choose to defer some, or all, of their tuition fees through FEE-HELP, a loan scheme repaid through the tax system based on income.

    View more info on fees

Scholarships: Domestic students

A career in hospitality brings many opportunities locally and globally across multiple industries. We offer hospitality scholarships to help you discover a career you love. Apply today for the financial support you need to launch yourself into an exciting and rewarding new life.

Admissions criteria and pathways: Domestic students

Before you begin your course application, check that you meet the requirements listed below.
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A bachelor degree (equivalent to AQF 7); or

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Demonstrated skills and knowledge gained through paid or unpaid employment, formal learning and/or non-formal learning (presented on a current resume with attached cover letter)

OR work life experience demonstrating the ability to undertake study at the required level.
This course has the following pathway options available.
Graduate Certificate of International Hotel Management, 6 months full-time, CRICOS: 089932J
Graduate Diploma of International Hotel Management, 1 year full-time, CRICOS: N/A
Master of International Hotel Management, 2 years full-time, CRICOS: 089931K

Guaranteed pathway and Recognition of Prior Learning

If you have already completed a qualification you may be able to credit this against your degree with us, even if it’s from another institution. This is called Recognition of Prior Learning. We also offer pathway opportunities to further your learning.

How to apply: Domestic students

Get started
Read through the admissions criteria and ensure you meet the entry requirements.
Apply
It’s easy! Apply online below or contact us and we can help on 1300 575 803.
Offer
We’ll contact you shortly after to confirm your details and help you through the rest of the process.
Apply Now Icon | Torrens University

Get started
Read through the admissions criteria and ensure you meet the entry requirements.

Apply Now Icon | Torrens University

Apply
It’s easy! Apply online below or contact us and we can help on 1300 575 803.

Apply Now Icon | Torrens University

Offer
We’ll contact you shortly after to confirm your details and help you through the rest of the process.

Fees: International students

Fees
Check the international course fee schedule for the cost of your course. Onshore international students requiring a student visa should choose campus-based / blended options.
Fee payment
Course fees can be paid across three study periods. Each instalment to be paid before the beginning of the academic stage census date.
  • International fees

    Check the International Course Fee Schedule for the cost of your course. Onshore international students requiring a student visa should choose campus-based / blended options.

    Download international fees PDF

  • Fee payment

    Course fees can be paid across three study periods. Each instalment to be paid before the beginning of the academic stage census date.

    Fee payment

Scholarships: International students

We want you to have the best possible chance to succeed, which is why we offer a range of financial scholarships to support our international students during their study journey.

Admissions criteria and pathways: International students

Before you begin your course application, check you meet all the requirements listed below
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Australian bachelor's degree or equivalent; and

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Academic IELTS 6.0 or equivalent.

OR alternative entry requirement may be available. Contact the International Admissions team for more information.

This course has the following pathway options available.
Graduate Certificate of International Hotel Management, 6 months full-time, CRICOS: 089932J
Graduate Diploma of International Hotel Management, 1 year full-time, CRICOS: N/A
Master of International Hotel Management, 2 years full-time, CRICOS: 089931K

Guaranteed pathway and Recognition of Prior Learning

If you have already completed a qualification you may be able to credit this against your degree with us, even if it’s from another institution. This is called Recognition of Prior Learning. We also offer pathway opportunities to further your learning. Learn more about study pathways.

How to Apply: International students

Get Started
Read through the admissions criteria and ensure you meet the entry requirements.
Offer
We’ll contact you shortly after to confirm your details and help you through the rest of the process.
Apply
It’s easy! You can apply online below or contact our International team on 1300 575 803.
Apply Now Icon | Torrens University

Get started
Read through the admissions criteria and ensure you meet the entry requirements.

Apply Now Icon | Torrens University

Apply
It’s easy! You can apply online below or contact our International team on 1300 575 803.

Apply Now Icon | Torrens University

Offer
We’ll contact you shortly after to confirm your details and help you through the rest of the process.

Frequently asked questions

  • How do I apply for a course?
    Domestic students:

    Check the entry requirements for the course you’re interested in and submit your initial application form online to begin your journey at Torrens University Australia.

    If you have any difficulty, please contact our Course and Careers Advisors, who can talk you through the process.

    ALL SA/SACE and Victorian high school students must apply through SATAC and/or VTAC. Search for Torrens University Australia, Billy Blue College of Design or Blue Mountains International Hotel Management School.


    International students:

    If you are an international student hoping to begin your studies in Australia, study online, or transfer from another university, you may choose to do so through our Education Agents. Our agents are located throughout the world and will make sure the enrolment process runs smoothly. View the full list of International Education Agents. You can also apply online. For anything else, please contact our International team.

  • Can I get course credit for previous experience?

    Yes, course credit is available for most courses upon application and academic approval (excluding Higher Degree by Research programs). 

    If you have already completed a qualification or have relevant work experience, you may be eligible for credit towards your course. This credit can take the form of credit transfer, block credit or Recognition of Prior Learning (RPL). Review our Course Credits page or chat to our Course and Careers Advisors.

  • What if I don’t meet the entry criteria for a degree?

    Torrens University Australia has a range of application pathways to help you gain entry into our degrees based on different criteria.

    To find out more, visit Study Pathways or contact our Course and Careers Advisors.

  • What are Recognition of Prior Learning (RPL) and Credit Transfer (CT)? How do I apply?

    Recognition of Prior Learning is an assessment process that recognises experience, previous study and qualifications, and other forms of informal and non-formal learning, to determine if you meet course requirements.

    If you have relevant qualifications or experience, you may be eligible for credit towards your course and a reduction in tuition costs.

    Please speak to our Course and Careers Advisors to discuss your prior learning experiences.

    For more information, please visit Course credits.

  • Am I eligible for FEE-HELP?

    If you are a domestic student attending university or an approved higher education provider, you can get a FEE-HELP loan to pay all or part of your tuition fees.

    You are eligible for FEE-HELP assistance for a unit of study (i.e. subject) if you:

    • Undertake study with an approved provider.
    • Meet the citizenship and residency requirements:
      • An Australian citizen or a New Zealand Special Category Visa holder who meets the long-term residency criteria and who will undertake, in Australia, at least one unit of study contributing to your course; OR
      • A permanent humanitarian visa holder who will be a resident in Australia for the duration of your unit; OR
      • Are a permanent visa holder who is undertaking bridging study for overseas-trained professionals, and will be a resident in Australia for the duration of the study.
    • Enrolled in an eligible unit of study by the census date for the unit.
    • Have not exceeded the FEE-HELP limit.

    For full details, visit the Australian Government website Study Assist.

    If you are still unsure, please contact our Course and Career Advisors who can talk you through the information.

  • How do I apply for a scholarship?

    Torrens University has a wide range of scholarship options to support new, returning, international and Australian students. They all include a reduction in tuition fees, and some scholarships include a mentoring component with our industry partners.

    Domestic students

    When you speak to our Course and Careers Advisors, let them know you wish to be considered for a scholarship in your application form. They will show you how to apply for a scholarship.

    International students

    Please contact your Education Agent for further information. Alternatively, you can call us on 1300 575 803 or by email.

    For more details, explore our range of scholarships.

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