6 essential tips on starting a career in Business Analytics

Originally from Singapore, Walter's career has spanned 40 years and a variety of sectors. His first formal role in business analysis was in 1993 as a data analyst for an oil and gas equipment manufacturer. After an initial six years in public works, his career shifted when he became a systems engineer in a software products company. Since then, he has been involved in information and communication technology primarily as a Business Analyst.

Luckily for his students, Walter Yu has also been a Learning Facilitator at Torrens University Australia since February 2022.

As an adjunct faculty member, Walter Yu has developed and delivered courses on systems analysis and design, business analysis, data analysis, and database management systems: bringing his vast industry knowledge straight into the classroom. Walter now teaches the subject Foundations in Business Analysis, which he helped develop in 2022 for the Master of Business Analytics program at Torrens University.

While teaching at Torrens University, Walter continues to work in the industry as a Business Analyst consultant at DXC Technology. Walter's ongoing industry involvement allows him to bring a wealth of practical insights into the classroom. By integrating real-world case studies and examples from his consultancy work, he enhances the learning experience for his students, making the material more relatable and bringing it to life.

This week, Walter has set aside some time to answer a few crucial questions about business analytics, his career, what a Business Analyst actually does every day, and how students can get ahead in this important field.

What have been some of the biggest moments, challenges and rewards of your business analytics career so far?

“With a career spanning over 40 years, I have experienced many pivotal roles and moments. One of the most significant decisions I made was transitioning from public works to a software products company. This allowed me to witness the evolution of information and communication technology, from the early days of personal computers to the development of the internet and cloud technologies.

Personally, the greatest challenge has been keeping pace with technological advances. I advocate for and am a life-long learner which is crucial nowadays.

Working with clients to ensure they reap the value and benefits of their investments has been both challenging and rewarding. I have overseen successful big-budget projects, including enterprise data warehouse system replacements, business intelligence system migrations, and solutions for financial crime operations.”

Walter Yu is one of the main developers of the Foundations of Business Analysis Subject at Torrens University.

How has your career shaped the way in developing this subject and what lessons are you passing on to students from your own experiences?

“As one of the main developers of the Foundations of Business Analysis subject, I have leveraged my extensive career and industry knowledge to shape the course content. Drawing from over 40 years of experience, I aim to impart the skills, competencies, and knowledge expected of a professional business analyst.

I incorporate real-life examples from my career to elaborate on various topics, ensuring students gain practical insights.

This approach extends to assessments, helping students apply theoretical concepts to real-world scenarios. By sharing lessons from my own experiences, I aim to equip students with the tools they need to succeed in the field. The students that have enrolled in the Foundations of Business Analysis subject have so far achieved outstanding results which is very rewarding and going to make a significant impact in addressing future industry skill gaps.”

What does a business analyst do day to day?

“In my ongoing role as a Business Analyst consultant at DXC Technology, I work closely with clients to understand their business needs and translate them into effective technology solutions. This involves conducting thorough analyses of business processes, identifying areas for improvement, and developing detailed requirements for various business and project initiatives.

I collaborate with stakeholders at all levels to ensure alignment between business goals and IT strategies, leveraging my expertise in business architecture and organisational change management (OCM). This role allows me to apply my extensive industry knowledge to drive successful transformations and deliver tangible business value to our clients.”

How do you bring your industry work into the classroom to the benefit of students? Is it hard to juggle these dual roles?

“As a Business Analyst consultant at DXC Technology, I work on diverse projects, helping clients optimise their business processes and implement effective solutions. This real-world experience allows me to bring practical insights into the classroom, enriching the learning experience for my students.

I also incorporate case studies and examples from my current consultancy work to illustrate key concepts, making the material more relatable and engaging.

Balancing these dual roles requires effective time management and prioritisation. I ensure that my consulting work and teaching responsibilities complement each other, allowing me to stay current with industry trends while providing students with up-to-date knowledge and practical skills. This synergy enhances my effectiveness in both roles and ensures that students benefit from a practitioner’s perspective.”

What key skills do students need to be a business analyst and how can they get a good start in this field?

Here are a few tips for students aspiring to enter the field of business analysis:

1. Develop strong analytical skills: Hone your ability to analyse data, identify trends, and draw meaningful conclusions. These skills are foundational for any business analyst
2. Learn to communicate effectively: Clear communication is crucial. Practice articulating your thoughts and findings clearly and concisely to various stakeholders
3. Gain practical experience: Look for internships, part-time jobs, or project opportunities that allow you to apply theoretical knowledge in real-world settings. Practical experience is invaluable
4. Pursue relevant certifications: Consider obtaining certifications such as CBAP (Certified Business Analysis Professional) or those offered by the International Institute of Business Analysis (IIBA). These credentials can enhance your resume and demonstrate your commitment to the field
5. Stay current with industry trends: The business analysis field is constantly evolving. Keep yourself updated with the latest tools, techniques, and industry trends through continuous learning and professional development
6. Build a strong network: Connect with professionals in the field through networking events, seminars, and online forums. Building relationships with experienced business analysts

Walter Yu exemplifies the quality and experience of academics at Torrens University: one of Australia’s most innovative, industry-focused universities.

Industry leaders play a crucial role in designing courses at Torrens University, teaching and working with students towards internships, mentoring and career opportunities. 

Walter brings a wealth of up-to-date professional experience directly into the classroom. His dual role as both an industry leader and a dedicated educator enables him to provide students with an unparalleled learning experience, blending theoretical knowledge with real-world applications relevant to industry today. Walter's journey and insights offer invaluable guidance for anyone looking to start or advance a career in Business Analytics.

At Torrens University, students benefit from learning under professionals like Walter, who are not only shaping the future of business analytics but also mentoring the next generation of leaders in an evolving field.