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Student Domestic
Study mode On campus
Campus locations Sydney Adelaide Melbourne Brisbane
Duration1 year full-time, 2 years part-time
Start date

This course is accredited by Torrens University Australia ABN 99 154 937 005, RTO 41343, CRICOS 03389E and delivered by Flight Centre Travel Academy.

Code DIPTT20 | CRICOS N/A

What is a Diploma of Travel and Tourism?

A Diploma of Travel and Tourism equips you with the knowledge and skill sets necessary to begin a career in the travel and tourism industry. These include customer experience management as well as places, culture and destinations plus HR management and leadership. You’ll be immersed in industry realities while learning the fundamental aspects of business and the impact tourism has on global and local economies. 
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Designed by industry
Learn from Australia’s leading travel company, discovering diverse industry insights.

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Guaranteed pathway entry
Successful completion will guarantee entry into the second year of our Bachelor of Business programs. 

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Flexible study options
Learn 100 per cent online or in Flight Centre Head Offices across Melbourne, Sydney, Brisbane, Adelaide and Perth.

Subjects and units

Each subject involves 10 hours of study per week, comprising 3 hours of facilitated study and 7 hours self-directed study.

6 Core subjects
  • Succeeding in Business | SIB101FC
    This subject will introduce students to business studies and professional practice focusing on their individual development, the organisation and the travel and tourism industry. Students will explore and develop the skills needed to succeed in their business studies and future professional practice. Students will also gain a basic understanding of the objectives of the organisation, and the key elements of business practice needed to succeed. Similarly, they will be introduced to the travel and tourism industry: the types of businesses it consists of, its relationship with other industries and the key elements which make it a resilient and successful industry.
  • Travel Trends and Insights | TTI101FC
    This subject introduces students to a diverse range of products within the travel and tourism sector as well as the current and future trends in the Australian travel industry. Students will develop specialised knowledge into tours, accommodation, airlines and cruises. In addition, this subject offers an insight into the different areas of the tourism industry enabling students to understand the differences and relationships between them. Students will also learn from industry suppliers firsthand about their offerings. A range of destinations will be explored to identify features and attractions that can then be matched to specific customer needs. Key concepts and tourism terminology will be covered to establish the foundations of industry-relevant theoretical knowledge.
  • Introduction to Marketing and Branding | IMB101FC
    In this subject, students will gain a general understanding of marketing and branding concepts, theories and models as they apply to the travel and tourism industry. They will consider the importance of consumer behaviour, product development, segmentation, targeting and positioning, and the extended marketing mix to achieve organisational objectives. Students will apply their learning to define their individual brand and consider its alignment to travel and tourism brands. They will focus on ethical and sustainable practice and apply this to their professional career plan.
  • Successful Sales Techniques | SST101FC
    This subject focuses on consumer behaviour and developing the students’ product knowledge and sales skills within the travel industry. Students will be able to demonstrate competencies in developing an understanding of a 7-step sales process, as well as applying specialised skills to a range of sales scenarios. Students will be able to display skills to personalise sales pitches and learn how to deal with buyer resistance and gain the sale. Examples of travel products that will be included are airlines, hotels, travel insurance and cruises. This course also explores how to develop customer loyalty within a travel and tourism context.
  • Travel System Essentials | TSE101FC
    In this subject, students will be exposed to contemporary technological trends in the travel industry. They will learn about digital innovations, transformations and disruptors that have occurred within the travel and tourism industry. This course introduces students to online reservation systems widely used by the travel and tourism industry. This subject will also provide an overview of CRM (customer relationship management) tools, which play an integral role in the customer service experience and are essential for future travel professionals.
  • Understanding People and Organisations | BIZ102FC
    The aim of this subject is to develop an understanding of modern organisations, their structure and how people collaborate within these structures to achieve the organisation’s strategic objectives and deal with the uncertainty of the 21st century economy. This knowledge will form a foundation of theoretical knowledge about organisational behaviour that will be built on in future subjects. Moreover, it will develop the student’s self-directed learning and emotional intelligence, two vital elements for building a successful career. These learning objectives will be achieved through a mixture of theoretical readings, class discussions and group projects focusing on how theoretical concepts apply to the work environment. Additionally, reflective journals will be used to apply theory to develop the students own professional capability.

2 Elective subject

Electives developed by FCTA will be taught 100% by FCTA, any other elective as approved by TUA will be delivered 100% by TUA.

  • Sustainable Tourism | SUS101FC
    This subject introduces students to sustainable tourism concepts: environmental, social and economic. The students will explore the application of these concepts to the travel and tourism industry and its main stakeholders. They will analyse how sustainable tourism concepts influence decision-making at an organisational and individual level, and the impacts on the industry as a whole. Students will be able to communicate the relevance of sustainability on tourism. They will also reflect on how this applies to their professional practice. This subject highlights the importance of understanding sustainability and its contribution to business success.
  • Industry Focus | INF101FC

    This subject provides students with professional experience in an area related to the career they are working towards. Students will learn to perform more effectively in the workplace in a team environment, strengthening specific skills such as time management, communication, and problem solving, while drawing on the knowledge gained so far.

    Students will reflect on their performance and objectively respond to constructive criticism and feedback. This experience will enhance work ready skills as well as professional attributes, and allow students to recognise first-hand how their learning translates into practice.

Industry partners and work placements

Co-curated with our partner Flight Centre Travel Academy, the Diploma of Travel and Tourism offers a unique opportunity to gain insight into the diverse tourism industry. Provided first-hand from Australia's largest travel company, the content delivered and systems you'll train on are always current and in-line with the ever-changing industry. Facilitated learning will be conducted in Flight Centre Head Office's across Melbourne, Sydney, Brisbane, and Adelaide.
Work placement hours
N/A
Paige Kippen - Diploma of Travel & Tourism student testimonial
Paige Kippen
Undergraduate, Diploma of Travel and Tourism
I really loved the facilitated classes and the content. Learning from people who had been working in travel and tourism meant I was being taught by people with first-hand experience.

Learning outcomes

  • Develop customer experience management principles
  • Understand the principles of Places, Culture and Destination Management
  • Build leadership qualities and HR management standards
  • Develop travel and tourism knowledge with insight from a leading industry organisation
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Why study with us?

As the country’s newest and fastest-growing university, Torrens University Australia brings a fresh approach to higher education. We focus on giving you the skills and the knowledge to ensure long-term success in your career. Our academics are highly qualified and will support you in every step of your study.
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Your dream career within reach
95% of successful graduates find a job they love within three months.
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Access industry events

Work at industry events such as travel expos and tourism body showcase nights.
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Gain insights from experts  
Get inside the heads of some of the best in the business and learn what it’s really like in your chosen industry.
Turn your love for travel into a career by studying the Diploma of Travel and Tourism. 
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Domestic entry requirements, fees and scholarships


Admissions criteria and pathways: Domestic students

Before you begin your course application, check that you meet the requirements listed below.
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Year 12 (Australian secondary school certificate) or equivalent.
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Vocational qualification (AQF Level 4), or above
OR Successful completion of a Higher Education qualification.

OR work life experience demonstrating the ability to undertake study at the required level.

Guaranteed pathway and Recognition of Prior Learning

If you have already completed a qualification you may be able to credit this against your degree with us, even if it’s from another institution. This is called Recognition of Prior Learning. We also offer pathway opportunities to further your learning.

Fees: Domestic students

Domestic fees
Check the Domestic Course Fee Schedule for the cost of your course.
FEE-HELP
Eligible Australian students may choose to defer some, or all, of their tuition fees through FEE-HELP, a loan scheme repaid through the tax system based on income.

Scholarships: Domestic students

A career in hospitality brings many opportunities locally and globally across multiple industries. We offer hospitality scholarships to help you discover a career you love. Apply today for the financial support you need to launch yourself into an exciting and rewarding new life.

How to apply: Domestic students

Get started
Read through the admissions criteria and ensure you meet the entry requirements.
Apply
It’s easy! Apply online below or contact us and we can help on 1300 575 803.
Offer
We’ll contact you shortly after to confirm your details and help you through the rest of the process.

Frequently asked questions

  • What does admissions criteria mean?

    Admissions criteria is a set of criteria that must be met to be eligible to apply for a chosen course.

    To gain entry to an accredited undergraduate course at Torrens University Australia, applicants must both satisfy general admissions criteria and meet any additional course requirements where specified.

    All admissions criteria and course-specific requirements apply consistently across campus locations and study modes. To find out more, visit admissions criteria.

  • What if I don’t meet the entry criteria for a degree?

    Torrens University Australia has recognised pathways to help you gain entry into our bachelor degrees based on different criteria.

    To find out more, visit Study pathways or contact one of our knowledgeable Course and Careers Advisors.

  • Can I get course credit for previous experience?

    Yes, course credit is available upon application and academic approval.

    If you have already completed a qualification or have relevant work experience, you may be able to receive credits towards your degree. This credit can take the form of credit transfer, block credit or Recognition of Prior Learning (RPL).

    Our Program Directors will carefully review the learning gained from your previous qualification and/or experience to ensure we provide you with credit towards our degrees whenever appropriate. Review our course credits page or chat to one of Course and Careers Advisors.

  • What are course credits?

    Course credits are credits that can be applied to your course based on your prior experience or qualifications. To find out more, visit course credits

    .

  • What are Torrens University Australia’s courses’ ATAR requirements?
    Torrens University Australia no longer considers ATAR (Australian Tertiary Admission Rank) as our primary entry requirement. We have removed ATAR as the key admissions criteria for applicants aiming to study at Torrens University Australia. We strongly believed an alternative to the ATAR system should be found, which more broadly assesses students, especially when soft skills are emerging as important employability attributes. So, students with a recent secondary school education are now considered for admission if they have a Year 12 (Australian secondary school) certificate.
  • Am I a domestic or an international student?

    Domestic students are Australian and Permanent Residents. International students are those who hold citizenship or Permanent Resident status of all other countries.

    International students from countries whose first official language is one other than English need to provide evidence of English Language Proficiency.

  • How do Torrens University Australia fees charge?

    Torrens University Australia is a full-fee paying institution. To find out more, visit Tuition Fees.

    Domestic students may be eligible for FEE-HELP. For more information on FEE-HELP, please visit: https://www.studyassist.gov.au/.

    Please note we do not currently offer any full fee waivers for international students. We do not offer stipends or living allowances.

  • How much are Torrens University Australia courses?

    For a full list of tuition fees, visit Tuition Fees.

    Remember, if you're an Australian citizen or permanent resident, your fees can be covered by FEE-HELP. You can find out more information on FEE-HELP on the StudyAssist website at https://www.studyassist.gov.au/fee-help or contact us and we can guide you through the process.

  • Am I eligible for FEE-HELP?

    To get a FEE-HELP loan, you must:

    • be an Australian citizen and study at least part of your course in Australia, or
    • be a New Zealand Special Category visa (SCV) holder or permanent humanitarian visa holder and meet the residency requirements.
    • be enrolled in a fee-paying place at a provider that offers FEE-HELP loans
    • be enrolled in an eligible course at your provider by the census date (your provider can tell you if your course is eligible)
    • submit the Request for FEE-HELP form to your provider by the census date
    • not have already borrowed up to your HELP loan limit.

    Permanent residents can only get FEE-HELP for approved bridging studies.

    If you are studying at a non-university, you will also need to meet the ‘pass rate’ requirements.

    You can find out more information on the StudyAssist website at https://www.studyassist.gov.au/fee-help or speak to a Course and Careers Advisor and we can guide you through the process.

  • Can I apply for FEE-HELP?

    To be eligible for FEE-HELP you need to be an Australian citizen , and have a tax file number. You must also be studying at an approved higher education provider, such as Torrens University Australia.

    You can find out more information on the StudyAssist website at https://www.studyassist.gov.au/fee-help or contact us and we can guide you through the process.

  • How do I apply for FEE-HELP?

    If you receive an offer from Torrens University Australia, and you meet the eligibility requirements, you may be eligible for FEE-HELP. You will need to complete a Commonwealth Assistance Form if you want to defer payment of some, or all, of your tuition fees. You will need to quote your tax file number or provide a Certificate of Application for a Tax File Number. The form must be completed before the due date.

    You can find out more information on the StudyAssist website at https://www.studyassist.gov.au/fee-help or speak to our Course and Careers Advisors and we can guide you through the process.

  • Is there a FEE-HELP limit?

    For 2020, the HELP loan limit is $106,319 for most students. The Australian Government publishes the HELP Loan limit on their website.

    FEE-HELP is a loan scheme that assists eligible fee-paying students to pay their tuition costs. Eligible students can borrow up to the FEE-HELP limit to pay their tuition fees. Note: Any loan fees that were applied to study prior to January 1, 2019 will not count towards your FEE-HELP limit.

    Students repay the loan to the Australian Government through the tax system once a student reaches the minimum income threshold level for repayment, which for 2019-20 is $45,881.

    You can find out more information on the StudyAssist website at https://www.studyassist.gov.au/fee-help or Contact Us and we can guide you through the process.

  • What courses are available for FEE-HELP?
    To find out more, visit How to Apply.
  • What is FEE-HELP?

    FEE-HELP is a loan scheme that assists eligible full-fee-paying students pay their tuition costs.

    You must be studying at an approved FEE-HELP provider in order to access a FEE-HELP loan, such as Torrens University Australia.

    A FEE-HELP loan does not cover costs like accommodation, laptops or textbooks, and must be repaid once you start earning above a certain income threshold.

    To find out more, visit the Study Assist website: https://www.studyassist.gov.au/help-loans/fee-help.

  • Is there anything I can do to prepare for Torrens University Australia?

    There are lots of resources to help you prepare for university life. Attend one of our workshops or events and get some tips firsthand from our industry-focused lecturers and current students.

    The events programs range in topic and delivery mode, so there should always be one to suit your needs. At any time you can contact one of our Course and Careers Advisors to talk through your career goals. They can guide you on what to expect and how you can get prepared earlier. If you know exactly which course you want to enrol in, you could take advantage of the early entry program.

  • What is the Early Entry Program?

    The Torrens University Australia Early Entry Program has been created to allow you to apply and secure your place for your chosen course before you finish your Year 12 exams.

    To find out more, visit Early Entry Program or email enquiries@tua.edu.au or phone 1300 575 803.

  • How do I apply?

    Applying is easy and can be done online by filling out the apply form. If you have any difficulty, please contact a Course and Careers Advisor, who can talk you through the process.

    ALL SA/SACE and Victorian high school students must apply through SATAC and/or VTAC. Search for Torrens University Australia, Billy Blue College of Design or Blue Mountains International Hotel Management School. International applicants may also need to demonstrate compliance with relevant legislative requirements, for example, requirements for student visas (this does not apply for online study outside of Australia).

  • How will I know if my application has been processed?
    Our Course and Careers Advisors will help you through every step of the application process and provide you with updates. If your application is successful, you will receive an offer letter via email.
  • I am having trouble with my application. Who can help?
    Our friendly Course and Careers Advisors are available to answer all your questions and guide you through the application process. Fill out the contact us form and one of them will reach out to you.
  • What are pathways?

    All Torrens University Australia courses have specific entry requirements, but we also offer multiple pathways into courses when you don’t meet those entry requirements.

    There are different pathways for different courses. For example, we offer a range of diploma courses which pathway into bachelor degrees in Business, Design and Creative Technology, Health and Hospitality. We also have graduate certificate and graduate diploma courses which pathway into masters courses in Business, Global Project Management, Sports Management, Health, Education, Design and Hospitality. 

    For more information on different types of pathways available, visit study pathways.

  • How can I pay for my course?

    Payment information will be outlined in your offer letter but there are a couple of different options:

    1. Upfront payment via credit card, BPAY, cheque or overseas bank account transfer
    2. Full or partial payment via FEE-HELP Government Assistance (domestic students only)
  • What are the key dates for 2021?
    To find out more, visit Key Dates.
  • What are the semester and term dates?

    Torrens University Australia has three main intakes each year, usually during February, June and September. There are also a range of accelerated intake dates available, meaning if you just miss the start date, you don’t have to wait until the next intake.

    You can apply any time throughout the year for the next intake start date – or a future start date if you are planning ahead. Different semester dates apply for Blue Mountains International Hotel Management School as well as some of our other courses.

    To find out more, visit key dates.

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